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Reviews - AutoTrader Car Insurance

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Not for me

I got insurance on my car

They don't even bother reading emails + double you...

I had bought a replacement car when the old one went to that scrapyard in the sky, and was keen to find some value-for-money insurance. So, I went on a couple of comparison sites such as gocompare.com, confused.com and moneysupermarket.com. Some of the prices were pretty good, I guess since I...

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Not for me

published 24/10/2008

Auto trader car insurance,DO NOT USE THEM.I decided to change my vehicle to a larger car due to towing concerns.When i spoke to them about changing the vehicleand to ammend the policy i was told i had to cancel the policy and start another which i did but only got a small amount of the premium back.I then insured my wife on the old car paying on installments just over the school summer holiday period,imagine my surprise when aftrer paying 5 monthly instalments i asked to cancel and was told i had to pay 195.00 +35 admin fee to cancel,due to what they say is small print,even tho the underwriter do give autotrader a full discount.

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Not for me

I have insurance

I have paid £188 more than a new customer and coul...

I renewed with autotrader as their service had been ok and their renewal was competitive. I realise now that their service was ok because in the first year I didnt need to contact them! Half way throught the year I changed my car and was told that the premium for my new car was £661.38 as opposed...

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Not for me

Cheap at the onset, but not for long

Renewal policy, cancellation policy and charges, d...

The policy was automaticlly renewed without my knowledge. As soon as I received the notification I went online and found the SAME company quote me for the same insurance for £43.00 less. I called immediately to question this and was told there are web discounts. I asked if I could cancel and take...

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Not for me

published 28/01/2009

big con DONT do it, they lie steal and cheat, when i decided to cancel my policy because they asked for a rediculous amount to change to a vehicle, i was told i would get £116 back minus a £35 cancelalation fee wich i thought fair enuf il get just over £80 back, then they decided to charge £66 for absolutly nothing leaving me with £14 which realy annoyed me so i told them to shuv it, if they are that desprate for money that they need to steal it then they are welcome to it. let me no your thoughts at phil.kerr@hotmail.co.uk

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Not for me

published 24/03/2008

I chose to email my NCD to the same address and did not get a response. They have since wrote to me and said that my NCD has not been received and they will be charging me extra as a starter. I too have 9 years NCD. This company is BISL ltd and underwrites many insurances. Mine is under the "Post Office" name, but they also sell under man other high street brands such as M&S etc..

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Not for me

Cheaper premium

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After selling our car we called their customer service to cancel the policy and found out that despite having had the policy for just over 5 months we would be charged 80% of the full year premium and an additional £ 35 cancellation charge. We were put on hold while the customer assistant spoke...

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Not for me

“MR Unhappy Customer”

published 21/10/2008

None unless you like being screwed.

Rip off.

DO NOT USE AUTOTRADER INSURANCE!!!! They may seem cheap (not that cheap when you look around) but they are cheap for a reason. I went to cancel my policy after 18 months (they automatically renew) and despite the wording in the very small print "you MAY have to pay upto 80% of the remainding...

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