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16 Reviews

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If your like me, you like your car abit "too much". The thought of anyone having to work on it other than yourself fills you with a small amount of worry. Well, the Auto Windscreens engineer was... more

User Reviews

for Auto Windscreens

Rating Summary based on 16 reviews

  • 5 Stars
    12
  • 4 Stars
    3
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    1

Detailed rating

  • Cost
  • Customer Service
  • Level Of Cover
  • Speed Of Response
  • 3.9
  • 4.6
  • 4.1
  • 4.4
  • 1 of 4 Ciao users found the following review helpful
    Picture of d14ner

    d14ner

    User recommends the product

    Advantages Advantages Very competitively priced, helpful staff, quick response, excellent service.

    Disadvantages Disadvantages None

    Having reduced my insurance cover to third party to enable me to get my son insured at an affordable price, I found myself with a cracked windscreen and no windscreen cover. The company who I would have used (had I got cover) quoted me £395.99 for a replacement screen. A bit of net surfing and a few phone calls later I found Auto Windscreens. I found the call centre staff very helpful, and was quoted a much reduced price of £156 for my screen, all inclusive of VAT, call out and fitting. I made the booking at 4.20 in the afternoon and the fitting technician was with me by 9.40 the following ... more
  • 1 of 5 Ciao users found the following review helpful
    Picture of rsmallwo6

    Level 1 rsmallwo6

    Member since 01/01/2013

    Reviews written: 1

    User recommends the product

    Advantages Advantages prompt, knowledgable engineers, good communications

    Disadvantages Disadvantages use none original part, but seemingly good oem standard equivilant

    If your like me, you like your car abit "too much". The thought of anyone having to work on it other than yourself fills you with a small amount of worry. Well, the Auto Windscreens engineer was very knowledgable and set me at rest very quicky. I informed him that I'd had my windscreen replaced by a less well known competitor several months ago due to some roof damage. It took that company 5 attempts to get all aspects acceptable. This ranged from incorrectly fitting window seals, too much sealant, fitting my rear view mirror the wrong way round!!!. None of this with A W, 100% job, first time ... more
  • 1 of 6 Ciao users found the following review helpful
    Picture of jameshgj

    Level 1 jameshgj

    Member since 24/12/2012

    Reviews written: 1

    User recommends the product

    Advantages Advantages speedy, flexible, happy, accommodating, professional

    Disadvantages Disadvantages none

    These guys are epic - they came to me to replace my glass on the 24th December, were very helpful throughout and keep in regular touch with me to confirm appointments before hand, remind me of appointments they day they were due, and follow up emails/texts came at every step of the way which filled me with confidence for the service On the day (just happened) Kevin was excellent, very friendly, good banter, and happy chap despite it being Xmas eve and raining! Goodluck with your last rounds today Kevin, have an excellent Christmas! I hope you're bosses buy you some nice physical therapy or ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of Dafydd798

    Level 1 Dafydd798

    Member since 27/12/2012

    Reviews written: 1

    Advantages Advantages Convenience

    Disadvantages Disadvantages None

    I discovered a windscreen crack on 24 December and was directed to Auto Windscreens via my insurer. The service has been first rate throughout. Initial contact with the call centre provided a really favourable impression. I was asked to provide some details in respect of the appearance and extent of the crack : the call centre made this easy by asking me to think in terms of coin size. An added bonus for us in this part of Wales, was that the technician was a Welsh speaker. Gwasanaeth ardderchog ( = excellent service). Very pleased to receive such service over the Christmas holiday period. We ... more
  • 0 of 7 Ciao users found the following review helpful
    Picture of aironwilson

    aironwilson

    User recommends the product

    Advantages Advantages speed, professonal service, workmanship, approachable nature of the engineer

    Disadvantages Disadvantages nothing

    My vehicle had a pretty serveor chip in the windscreen, I was directed to autowindscreens by my insurance company. One quick phonecall, and an autowindscreens engineer came out to my place of work the next day.He assessed the chip and it was decided there and then that it would require a replacement screen, as the chip was irrepaireable. He ordered the parts on site, ordered for the next working day. The engineer then arranged with me where to meet me to fit the windscreen. I work all over the county, but he was able to book me in and meet me at my next place of work the other side of the ... more

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