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I got a letter this morning telling me that my BAA Worldcard credit card account was being closed because I don't use it. Actually, I do use it, on a regular, but admittedly infrequent basis. In fact, I used it last week.
I suspect that their decision to close my account was more to do with the fact that I pay the account as soon as I receive it, and therefore they don't make any money from me.
I held the card for several years. I always paid the bill, I was never any trouble to the Bank of Scotland. The letter was extremely blunt in tone and in my opinion a very poor piece of corporate communication.
I will not be using the Bank of Scotland in the future, and would not recommend any of their product to anyone.
cutting their cloth to spite their face? Banks are in turmoil at the moment, but its a joke how the backlash always seems to effect the consumer rather than the bigwigs running them! Nice little review. Logan