Advantages None in particular
Disadvantages Poor customer services
I got a letter this morning telling me that my BAA Worldcardcredit card account was being closed because I don't use it. Actually, I do use it, on a regular, but admittedly infrequent basis. In fact, I used it last week.I suspect that their decision to close my account was more to do with the fact that I pay the account as soon as I receive it, and therefore they don't make any money from me.
I held the card for several years. I always paid the bill, I was never any trouble to the Bank of Scotland. The letter was extremely blunt in tone and in my opinion a very poor piece of corporate communication.I will not be using the Bank of Scotland in the future, and would not recommend any of their product to anyone.
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