I recently had my vehicle serviced at HR Owen Heathrow BMW in West Drayton and found the overall experience brilliant. I have had numerous BMW's and been to many dealerships but I found them to be very professional and thorough.
The pricing was competitive and they advised me on all the extra items my car needed after carrying out a FREE Maintenance Check.
The one thing I found unique about them was they offered me a Service While I Fly facility. I dropped my car off to the dealership and the courtesy bus took me straight to the airport for my business flight. When I returned, they collected me, had the car waiting done and cleaned and I killed two birds with one stone. My car was serviced and the storage/parking charges were a damn site chepaer than all the NCP's etc... around the airport.
In a nutshell the service was superb, the staff were courteous and professional and they offered a service that was "out of the box" with the service while you fly facility which would benefit anynone with a BMW that needed any work doing to it.
I would highly recommend them to all who need their BMW or MINI serviced
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Hey welcome to ciao! I dont have a BMW or Mini but sounds like a fantastic service to service whiilts away! Dan.
lindsayjayne 05.07.2006 18:45
Welcome to Ciao.x
mrsmopples 05.07.2006 17:51
I know this place, I used to drive past there when I worked at Stockley Park. Sounds like they provided you and your car with a great service. Welcome to Ciao. x
Advantages: Some pretty cars to look at in the showroom Disadvantages: Poor after-sales, the ability to 'create' problems with your car (then refuse to accept liabilty)
thpba3 19.06.2009 ·
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Ciao members have rated this review on average: very helpful
Review of BMW
Advantages: Responsive, firm drive. Reliable. Good Customer Service at dealers. Disadvantages: Extras are expensive. Boot space is small. Residuals are low given prestige label.
Crills 18.06.2008 ·
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Ciao members have rated this review on average: somewhat helpful
Review of BMW 320d
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Jul 5th, 2006
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