I am going to keep this as short as possible as there was so much that went wrong during my short time with BSM.
First off, I paid £650.00 for a two week traing course, 2 hours per day mon-fri. This was what I was sold on the phone by BSM. This was exactly what I was looking for so I gladly paid my money.
After booking and paying for my lessons 2 days later I was told there was no instructors in my area and I was offered a refund. I was not happy at this as they confirmed there was instructors in my area and thay had already took my money.
After complaining a instructor suddenly was willing to give me my lessons. 'GREAT' well no it would seem.
My first lesson was meant to comence 4 days after booking, now I was having to wait 2 weeks for my first lesson. When it finaly came to my first lesson the instructor TEXTED me to cancel my lesson, and confirmed the most lessons he could offer would be once a week, this is after paying for a two week block. So my lessons went from being two weeks to twenty weeks.
After all this unprofesionalism I had enough and asked for a refund.
I have now been trying to get my money back for over a week and I am still fighting with them. I will now have to get trading standards to step in and get my money back.
I took my first lesson today with a professional local company today which I had to pay for with even more money as BSM have not refunded me.
DONT Use them DONT touch them !!!!!!!!!
They are the most unprofesional company I have ever dealt with.
I will get my money back but when I dont know. They are certainly making me fight for it.
BE WARNED!!!!!!!!!!!!!!!!!!
How helpful would this review be to a person making a buying decision? Rating guidelines
Advantages: 10 driving lessons for £220 + 1st lesson for free! Professional tuition & no time wasting! Disadvantages: Every Driving Instructor will want to get MORE £££ out of you no matter what Motoring Company you use
yours_ilze 15.10.2006 ·
Read review
Ciao members have rated this review on average: very helpful
Review of BSM, London
May 18th, 2009
helpful by (100%):
