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Home > Shopping > Services > Telecommunications > Mobile Network Providers > BTCellnet
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348 Reviews

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My family have recently gone on holiday to Bulgaria. We were texting till they boarded the plane, WHICH WAS GREAT. I continued texting when I realised that my messages were still going thru... more

User Reviews

for BTCellnet

Rating Summary based on 348 reviews

  • 5 Stars
    		67
  • 4 Stars
    		121
  • 3 Stars
    		65
  • 2 Stars
    		64
  • 1 Star
    		31

Detailed rating

  • Battery standby time
  • Battery talktime
  • Durability & robustness
  • Look & feel
  • Reception quality
  		• 3.8
  		• 3.8
  		• 4.0
  		• 3.9
  		• 4.0
  • 47 of 47 Ciao users found the following review helpful
    Picture of CareBear

    CareBear

    1 Star BEWARE of the GENIE in the bottle 22/08/2001
    User doesn't recommend the product

    Advantages Advantages good if you are going to be a heavy user

    Disadvantages Disadvantages NOT FREE

    BTs internet based sister company Genie are running what would appear to be a fantastic promotion at the moment. A free sim card with unlimited free WAP calls and unlimited SMS messages on their pay-as-you-go tariff. Sounds too good to be true! Well, it is! I received an email telling me about this offer and thought "what an amazing idea!" and so promptly applied. The application process on the web site (www.genie.co.uk) was simple and quick and as it was a pay-as-you-go phone and the sim card was free no financial details were required. The sim card arrived two days later and I was kept ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of CareBear

    CareBear

    3 Stars Cheap at what price...Don't get screwed - UPDATED 30/04/2001
    User doesn't recommend the product

    Advantages Advantages can be cheap if you only use your inclusive minutes

    Disadvantages Disadvantages can end up being tied into a situation and you can fall foul of BTs policy of overpricing

    The tao of Claire must be "if you find something you want you can always get it cheaper!" and so began my quest for a mobile phone. In a very "anorak-ish" kind of way my boyfriend (now my husband) and I spent a very long and boring Saturday constructing an Excel spreadsheet into which we plugged a plethora of information regarding mobile phone tariffs in a vain attempt to establish which mobile phone tariff would be best for us at the time. I do not recommend doing this without a cold towel by your side as attempting to quantify "three months free", "50 mins free minutes anytime", "500 free ... more
  • 33 of 33 Ciao users found the following review helpful
    Picture of Disillusioned

    Disillusioned

    5 Stars CHEAP AND RELIABLE 07/11/2001
    User recommends the product

    Advantages Advantages Cheap, reliable, good handsets, great coverage

    Disadvantages Disadvantages Expensive to use abroad

    Introduction ~~ Last year Orange were the network offering the best pay as you go service, offering the first pay as you go tariff that gave reasonable call charges – 35p peak and 10p off peak and having no service charge or expiry dates on call vouchers. The other networks soon all followed suit and offered similar services to Orange and like many other of my friends I have since changed to BTCellnet for cheaper call rates. Currently the cheapest and best value pay as you network to be on is BTCellnet, however is customer service compromised as a result of cheaper call rates? Well read ... more
  • 64 of 64 Ciao users found the following review helpful
    Picture of TallTone

    TallTone

    3 Stars Don't Give Up That Contract 21/08/2001
    User recommends the product

    Advantages Advantages Good coverage, pay upfront is good value, network is keen to retain existing customers

    Disadvantages Disadvantages Inept customer service, exorbitant charges for calls to other mobile networks

    If you are thinking of changing your mobile, perhaps even changing your network, don't just cancel your old contract and go for whatever appeals in your local phone shop. You could be throwing your money away... By all means do your research and find out which handset you want next. Feel free to have an in-store prod & poke, ask your mates, check out the opinions on Ciao. But if you've had a pay-monthly contract with Cellnet for more than a year, DO NOT buy your chosen handset from your original retailer WITHOUT calling the network and asking to cancel first. Even if you have no intention of ... more
  • 63 of 63 Ciao users found the following review helpful
    Picture of Aspen

    Aspen

    2 Stars The Power of the Written Word 05/08/2001
    User doesn't recommend the product

    Advantages Advantages Good deals are available, if you persevere.

    Disadvantages Disadvantages Don't even BOTHER phoning the helpline

    I feel as though I’ve been with BT Cellnet since our good Scottish friend, Sandy Graham Bell, cranked his handle, spoke to his mother in the next room , and said “Fit like, Ma? Can ye hear me? I’ve invented a telly-phone!” Old Ma Bell didn’t actually answer, because she was deaf as a post. And BT Cellnet have valiantly kept up this tradition – of being deaf as a post. I don’t do basic facts, as you know. I do tales. But usually, unless I’ve overdone the Glen Ord, the tales have a point. So here is the tale. I have four phones on one account with ... more