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Reviews - BTCellnet

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Excellent

“A truely good deal”

published 19/02/2001

Good value, nice handsets available

Not always offered

I have tried pay & go, both Orange and Vodafone but, when my existing mobile was stolen at New Year (yes, I know, what idiot takes a mobile out at New Year?) I discovered that, far from being the economical option it used to be several years ago, pay & go was now a relatively expensive option for...

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Not for me

good if you are going to be a heavy user

NOT FREE

BTs internet based sister company Genie are running what would appear to be a fantastic promotion at the moment. A free sim card with unlimited free WAP calls and unlimited SMS messages on their pay-as-you-go tariff. Sounds too good to be true! Well, it is! I received an email telling me about...

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Reception quality
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Good

“"Charge up before you go"”

published 24/09/2000

free best friend, price

battery time, cost of calls

The reason i bought this phone was mainly because it was cheap. Thats the thing that you look for when your buying something and bt cellnet havent disappointed. The phone cost £40 to set up. However, i think bt have concentrated too hard on the cheap side of the industry and decided to produce...

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Satisfactory

“Customer care?”

published 19/07/2000

Can be cheap

Poor customer service!

I joined cellnet on a standard package whcih provided free minutes with line rental of a tenner a month. I later decided I did not need a mobile and cancelled it. Cellnet said this would be no problem. Still to this day (3 months later) I am still getting bills and 'red' letters from them when I...

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Super

“talk or text?”

published 22/09/2000

text messaging is cheap, fun and fast!

phone calls can be dear!

TALK OR TEXT, nowadays many people have mobile phones and one of the biggest marketing groups for mobile phones are teenagers. Teenagers tend to use text messaging often because it is cheap fun and fast! but will this bring about a new type of mobile phone? soon i think the phone companies will...

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Satisfactory

“Appalling Customer Support”

published 07/10/2000

better coverage than One-to-One

Lousy customer services

We have just been trying to sort out a problem with BT Cellnet after I suddenly found my phone had been barred for outgoing calls for the second time in two weeks. The initial problem occurred because we had been trying to change the direct debit from one account to another. They tried to get...

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Good

Good connection offers, Excellent handset range, G...

Poor reception, Uncaring attitude, Expensive charg...

High-profile marketing strategies and special offers to increase customer base. That was BT Cellnet's aim for 2001. And with the sponsorship of Big Brother 2 and ridiculous offers of cashback and free texting for new subscribers they seem to be taking it seriously. But if you are persuaded to...

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Good

can be cheap if you only use your inclusive minute...

can end up being tied into a situation and you can...

The tao of Claire must be "if you find something you want you can always get it cheaper!" and so began my quest for a mobile phone. In a very "anorak-ish" kind of way my boyfriend (now my husband) and I spent a very long and boring Saturday constructing an Excel spreadsheet into which we plugged...

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Super

Good call plans, Cheap domestic call charges, extr...

Expensive roaming call charges

I have been a BTCellnet customer for many years and have been fairly happy with the service they provide. I use my phone abroad quite alot and am amazed at the number of different places i`m actually able to use it in! Unfortunately being able to use it all over over the world has it`s downside...

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Super

“what customer service”

published 22/07/2000

Crystal clear reception, good value for money

Appalling customer services

I bought my mobile phone last november, after much research I opted for cellnet's Line advance package. This basically cost me £99.99 for one years line rental, connection to what is now the Talk 50 tarriff and a nice little panasonic phone. I opted for cellnet due to the fact that we were going...

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Satisfactory

“What A Disgrace”

published 23/04/2001

Decent Offer.

Poor Coverage. Terrible Pricing Policies.

I have been using the Orange network for several years now and have been extremely pleased with the coverage, the tariff and customer care, etc. However, I recently found a fantastic deal with BT Cellnet which in effect gave me 600 minutes of off-peak calls per month for £1.99 when I receive my...

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Super

“BT phone home”

published 01/09/2001

decent tariff

annoying promo text messages

Last christmas I recieved a BT Cellnet mobile phone. I'm not a heavy user of phones in general but it's nice to have one just in case especially as it doesn't break the bank. Now I'm not one for really caring about the latest mobile phone sizes, ringtones and logos. I just wanted a phone that...

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Excellent

“CHEAP AND RELIABLE”

published 07/11/2001

Cheap, reliable, good handsets, great coverage

Expensive to use abroad

Introduction ~~ Last year Orange were the network offering the best pay as you go service, offering the first pay as you go tariff that gave reasonable call charges – 35p peak and 10p off peak and having no service charge or expiry dates on call vouchers. The other networks soon all...

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Excellent

Cheap calls and good coverage.

None.

Are you unsure which pre-pay tariff to go for? Are you baffled by all the different tariffs and prices of different telephone calls? Or how good the coverage is of the different networks? Then please read this opinion before making your choice. I personally chose BT Cellnet - Pay as you go, as it...

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Reception quality
Durability & robustness
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Good

“Don't Give Up That Contract”

published 21/08/2001

Good coverage, pay upfront is good value, network ...

Inept customer service, exorbitant charges for cal...

If you are thinking of changing your mobile, perhaps even changing your network, don't just cancel your old contract and go for whatever appeals in your local phone shop. You could be throwing your money away... By all means do your research and find out which handset you want next. Feel free to...

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