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Super

ProGood Technical Support, Fast & Reliable

ConsNo SMTP support (details in the review), Cocked up...

Internet access is becoming one of those necessary evils, something most of us (who already have it) would be hard pressed to live without. But getting on-line has always been a rather complicated business, all that farting around dialling a service provider only to be kicked off a few minutes...

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Not for me

ProIm off to Virgin!

ConsVirgin have changed the instaltion date 3 times!

After yet another tiresome and bloody awful year with BT on option 2 broadband we have finally dumped them for Virgin. Once I saw Branson's shiny red vans dropping those brand new fibre optic cables in our street we jumped at the chance to get off this dreadful service. We were there at the...

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Excellent

“BT Total Broadband”

published 06/04/2007

Pro Reliability

ConsPrice

Providing an excellent complete total broadband service, that is reliable, from a company you know and trust and offers more than any other supplier. As you may be or may not be aware as recently featured on watchdog BT was voted the best broadband provider. Not only that but has been voted the...

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Super

Pro1MB Fast Connection, Reliable 24-7, Fast Download ...

ConsPoor Technical Support

*Background* My Partner recently started work as a web programmer, so we decided that we needed a reliable, and fast connection to the Internet, to enable him to work from home. We also wanted to take advantage of the many websites, allowing you to download game, movies and music. We opted to use...

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Not for me

“Warning - Leave well alone”

published 21/10/2007

ProCant Find any sorry

ConsForeign call centres, Slow service, over worked uk...

Title - Warning - Leave well alone Hello, and thank you for reading my Ciao review for BT Total Broadband, if you are considering this package, please read on before making any decisions, if, like me you have been severely let down by BT, then we need to do something about it! This report touches...

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Super

“It's good to surf - fast”

published 02/09/2004

ProSuper-fast, generally reliable, easy setup

ConsBeware hidden costs, technical support not great

I’ve been on the internet now at home for almost five years, and in all that time I’ve suffered the use of a 56kbps dial-up connection. When I started my job three years ago and experienced the delights of a super-fast broadband connection, I vowed I would switch to broadband at home at the...

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Super

“Yahoooooooooooo!”

published 08/02/2005

ProNo breakdowns / suited to every kind of user.

ConsToo expensive.

BT Yahoo Broadband. As I have mentioned loads of times in my previous reviews, I am a computing student. And having the internet is vital for my studies. I was using a dial up modem service with Wanadoo – Which was OK. But then I realised that I needed to download big files from the internet and...

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Super

“Name That Server”

published 10/11/2003

ProConnect in half a second. Always on. Chat on the p...

ConsThey don't make things clear.

Imagine this? You have been using the same ISP for three years. Shall we call them HIthere.com? Although when you first signed up with them there were called HIjinks.com-then HIflier.com and ultimately HIthere.com. In the beginning this ISP service cost £12.99 a month for 24/7 unlimited access...

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Excellent

ProEasy to set up yourself (overlooking the fact you ...

Cons12 month contract (well I needed to put something)

A couple of months ago we received our internet bill for standard dial up at one and a half pence per minute. After the postman complained about the weight of it, we opened it to find a bill for £33.57, and yes I have put the decimal point in the correct place. That bill signalled the start of a...

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Excellent

ProEquiptment is finally future proof so no updating ...

ConsContention ratio is only 50:1and there are data tr...

As a long time customer of BT I have always remained loyal and never really had the urge to pack my proverbial bags and head off to the sunny climes of Another Telecoms Company. The way I see it is you can't beat good service, which I have always had from BT, plus even if other companies' prices...

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Not for me

ProBT Openzone access, free weekend calls, free hub

ConsAwful customer service, slow speeds, expensive

My reason for choosing BT Broadband was because that was the only option I had within the block of flats I was living at the time. The broadband speeds, services available and prices vary depending on the area you live in so please bear this in mind. This review is about my experience with the...

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Good

ProSpeed, connectivity and friendly customer services

ConsInefficient technical support

I had BT broad band installed about 9 months ago. The sales team were expedient and friendly and the engineer attended my flat within 2 weeks and in the allotted time slot. I was impressed at this point by the level of service. The BT hub etc arrived by special delivery within the next week and...

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Excellent

ProGreat Service, Brilliant Connection, Fantastic Add...

ConsMost expensive

It was about a year ago when I was picking who my new internet service provider is going to be after having one of the worst experiences with Tiscali I could possibly imagine. So after having a look at all the pricing and offers that were on at the time, I was drawn to getting BT Broadband, as...

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Excellent

ProGreat customer service, high and consistant speeds...

ConsNone so far.

BT Infinity Broadband - The best internet and calls deal around? Some of you might have read by review about AOL Broadband and why you shouldn't join them, so I decided maybe to write a sort of sequal to that review about the new ISP we have joined. If you haven't read my AOL review and want to...

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Quality of Service
Speed of Service
Quality of Help

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Not for me

“Warning To All Members!!!!!”

published 20/03/2007

ProNONE

ConsBAD BAD and BAD

This is probably my first negative review on a product but one I must warn you all of after experiencing such a bad time with BT broadband. I will try and balance this review out as much as I can as I understand that it is important to leave a two sided review. I will break this down onto two...

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Product Information : BT Broadband

Manufacturer's product description

Internet Service Providers

Product Details

Type: Internet Service Providers

Ciao

Listed on Ciao since: 17/09/2003