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Satisfactory

“Leave it out! (2004 update)”

published 26/10/2002

ProSpeed, always-on, flat-rate charge, leaves phone l...

Consexpensive, seriously crap news server, only availa...

*Scroll down for 2004 update BT wouldn't have been my first choice of ISP after a brief but very infuriating period of having a dial-up account with them, but at the time I decided to move up to broadband, BT was my only option. I would have prefered cable broadband, but the building I live in is...

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Excellent

“Well done BTOpenworld”

published 17/05/2003

ProFAST INTERNET

Conssorry, can't think of any

I first got BTOpenworld very soon after they announced it up and running and had it installed in September 2001. So for nearly 2 years of use I can gladly say that I still can't find a fault. I was lucky that I registered about a year before BT ADSL came out - The promotional offer was that if i...

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Good

“Solving Downtime under BTO”

published 08/05/2001

ProNo more downtime

ConsNONE!

As a trialist of BTInteractive (the old BT Openworld), I was speaking to a member of the BTO technical support team, both him and I are astounded at how BT have actually made the final product worse than the trial. The trial consisted of 900 users each with 2mbps downstream (a very nice download...

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Super

Provery reliable, fast service, easy to install

Conscustomer service is understaffed and incompetent

Since I work from home and all my work is done over the Internet, I signed up for BT Openworld's ADSL service about 6 months ago when they had a special promotion that offered installation for £75 rather than the usual £150. The monthly fees used to be 39.99 but have recently been lowered to 29...

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Super

ProFast, don't get disconnected, frees up phone line

ConsStill expensive, only certain areas

Once upon a time, when surfing the Internet was something that only geeks did, it was largely a waiting game, with very slow connection speeds and unreliable connections. Things improved a bit since then, as modems gradually became faster. However, there's a limit to how fast a normal modem can...

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Satisfactory

“Great for Hardcore Surfers”

published 08/03/2001

ProFast, Download as many files as you want

ConsTerrible customer service

I originally signed up for ADSL during their beta testing, roughly two years ago and I upgraded to the full functioning service back in December. I must admit I do love the freedom it gives you, I sit there surfing and downloading al night long without having to worry about an expensive phone...

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Excellent

ProHigh speed, always on internet access

ConsToo slow, too late, limited bandwidth

As I'm arguably an internet addict, I've been waiting for broadband always on internet connections for a long time. Really I was hoping for cable modem but unfortunately now I've finally been able to get a connection I've had to plump for ADSL. A little over 2 months ago I moved to Cardiff and...

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Good

“ADSL- Broadband is coming”

published 03/10/2000

ProFAST CONNECTION

Conssay goodbye to netmeeting and icq

Broadband. That basically means a very fast internet connection. Imagine 512kb/256kb connections. Super fast. ADSL uses your existing phone line, and makes you internet connection live all the time, so when your pc is turned on, you are connected to the internet. However, here is the killer point...

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Super

ProNow CHEAPER!! Always on, mega fast..., doesn't tie...

ConsInstallation fee extra unless you go for new wires...

*****UPDATED OPINION 27/02/2002***** BT have announced this week (26th February) that the price of Broadband is to be drastically reduced. As the following opinion was written a long time back I decided that it's really in need of an update. So here goes... Original opinion. I discovered...

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Super

“One year later...”

published 05/07/2003

ProFree technical support, Easy to install, Fast and ...

ConsInitial connection fee and modem costs are somewha...

I made the decision to purchase broadband about a year ago, after I'd finally realised that waiting hours to download anything was becoming slightly irritating. I used to have a 56k modem, before that, a 36k and before that, nothing. So, though the jump from 36k to 56k was noticeable, in the fast...

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Super

“BT Pulls a Fast One”

published 22/08/2002

Prosuper fast and super efficient

Consexpensive

I’d been accessing the internet on a 56K modem for years, and since having broadband at work I’d been thinking about getting it more and more, sick of coming home to what now seemed like a pitifully slow connection. After weighing up the pros and cons of the different providers - and finding that...

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Good

ProFast speeds, you can also use the telephone line, ...

ConsVery expensive, poor customer service, you don't g...

I’m an impatient person. I hate waiting for anything - food, being served, friends, petrol, the weekend and most importantly, waiting for my internet pages to load. I have been with Lineone (Tiscali) for a couple of years now and had no problems with them, but I was getting very impatient with...

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Excellent

“Surf the net at high speed”

published 12/01/2002

Provery fast access and download times

Conscost can be prohibitive

About a month ago we received a telephone call from BT offering us 1/2 price installation on BT highway, normally installation costs £150, as we constantly use the fax, internet and telephone we thought this was a good idea and decided to give it a try. The BT openworld software that comes with...

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Super

“Be a little broadminded...”

published 30/05/2003

ProFaster, talk and surf, easy to install

Conscost, activation, not in all areas yet

We first signed up for BT Broadband on 2nd May and were informed of an installation date of 14th May. I had researched all the possible providers, but decided to go with BT as I was an existing customer on Surf Time and they seemed to be providing the best offer at the time. The Cost At my time...

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Good

ProSo much speed, free connection, 24/7 on-line and n...

Cons12 month contract tie-in, (July 2003) serious conn...

UPDATE: 23/10/01, 28/02/02, 01/08/03 (last update at end) Well, at least I hope so anyway - remember a few weeks ago, I slated the BT Internet Anytime Package which just would not connect at peak times - I could have renamed it BT Nevertime - well the company just would not give up. Firstly, like...

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Product Information : BT OpenWorld

Manufacturer's product description

Internet Service Providers

Product Details

Type: Internet Service Providers

Ciao

Listed on Ciao since: 15/07/2000