BT Shop

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BT Shop

Computers & Electronics

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25% positive

11 reviews from the community

Review of "BT Shop"

published 12/01/2018 | ConorOFl
Member since : 12/01/2018
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro Quick to take your money
Cons Sends wrong item and keeps your money
somewhat helpful
Layout & Design
Navigation
Site content & information
Range of services/products
Prices

"Sent wrong item (Mario Odyssey) - refused to refund!!!"


Worst experience I have ever had with an online shop. I ordered a new copy of Super Mario Odyssey, and instead received a used/open copy of Mario and Rabbids Kingdom battle. Imagine my surprise! It only got worse when BT Shop refused to issue a refund - accusing me of lying about the item!! I have never been so annoyed and offended. I am now out £40 and stuck with a worthless item that they refuse to take back. What am I supposed to do??? I do not know how they expect me to prove that the item is valid. Essentially the shop has just taken my money with no authority and has no intention of returning it! This is a definite abuse of power over the customer, and should not be tolerated.

Community evaluation

This review was read 10 times and was rated at
100% :
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somewhat helpful

Comments on this review

  • Secre published 15/01/2018
    Not a bad start
  • 1st2thebar published 13/01/2018
    Welcome.
  • thedevilinme published 13/01/2018
    we are so passed this
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Product Information : BT Shop

Manufacturer's product description

Computers & Electronics

Product Details

Type: Computers & Electronics

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Listed on Ciao since: 04/09/2007