BT

Yes probably yet another review, whining about BT's poor service, but your all going to have to endure it :o) Actually this is from two points of view, the first being personal. I used to be a BT user a long, long time ago, and stopped the service back then because I thought they where poor in some areas and cable companies offered a better service at that time so I switched. In September due to a move and a few other things I had the decision yet again of which telephone provider to use, and BT offers a wide range of new packages and services which seemed relatively competetive compared to ... more

Picture the scene: One very internet-hungry student eagerly attempting to dial up to the Internet to 'research' online whilst the other half (ie me) slaves away at work all day. 11am. Text message: "theres no dialtne on ur fone. Net nor fone wrk. All dead". Eek. The usual images run through my head - the plug's come out of the socket, Sky Digital's gone ballistic and clamped on the line, the modem's knackered, the phone's knackered. Worse still, the line may just be kaput. Swift phonecall back to student (only just out of bed, but that's another story): Me: "check the phone socket on the wall ... more

BT has been in for a fair amount of critism over the past.... well since it's inception really. In the early 1980s, they made so much money that the embarrassed owners (the Tory government of the time) ordered them to reimburse some of the lucre to subscribers (as they were called pre-privatisation) before selling the whole thing off to willing investors. BT was highly profitable throughout the 80s and early 90s, but I think it would be fair to say had a few service issues. Nowdays, I am pleased to report, things are a whole lot better. So, to the title of this review - clearly I have left BT ... more

Please note that this review is written based on my own experience. I am quite surprised to find out that some people actually have a pleasant experience with BT. It is to my knowledge that BT used to be quite affordable and efficient but nowadays, the quality of the services BT are offering have plummeted drastically. Unfortunately, in the UK, BT landline is an essential for anyone to be able to subscribe to the broadband serivces available. For those who are not aware, it costs a whooping £125 to get your BT landline activated nowadays. I think it only used to be £50 so i am not sure why the ... more

If you have signed up to BT's friends and family thing, you might not be saving as much money as you could - after all, do you really know how much you spend calling whom? Unless you want to trawl through your bill every month, can I strongly recomend a trip to their website. Without very much hassle at all, you can go online and look at your account. They will show you your friends and family list, and also who you call most expensively, which can allow you to make better choices. There are some numbers you can't chose as a friend and there is a limit on how many mobiles you can have, but ... more