B&Q Flatpack Kitchens

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Reviews - B&Q Flatpack Kitchens

Flatpack Kitchen

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Excellent

“"IT" Worked”

published 03/03/2004

Quality Finish, Good Value, Nice Finishing Touches

Poor Delivery, Complicated Premium Drawers

The category of this review (B&Q flat pack kitchens) is probably not the terms B & Q would choose themselves. They prefer the more seductive title of “IT Kitchens”, which differentiates their current range from anything which has gone before it. Previously you had a number of choices when buying...

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Satisfactory

Good quality kitchen for a low price

Time spent on poor delivery, shoddy goods, and mis...

B&Q Kitchens Dear readers… you are about to embark on a terrifying journey… the terrible story of one man, one kitchen, and an awful lot of hassle… ------------------ Introduction ------------------ B&Q make kitchens. So do Homebase, Ikea etc. My wife and I decided to purchase a kitchen at B&Q as...

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Satisfactory

“IT kitchen? IT service too!”

published 16/12/2008

Very modular design, easy to combine units and fix...

Let down by the inability of the companies to work...

We're just at the end of a kitchen nightmare courtsey of B&Q. We ordered from their IT range, with the Speedstone Quartz worktops, and from the beginning have been amazed by their incompetence, right from The B&Q designer forgetting to order the survey, to the subcontracted woman who completed...

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Value for Money
Quality
Ease of Assembly
Customer Service

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Super

Good value for money. Wide choice of units, styles...

Planning service, lack of knowledgable staff.

In 2003, I decided to fit out our kitchen (approx. 8 square metres) using B&Q "IT" units and appliances. I intended to do all the work myself, and was reasonably experienced, having fitted out 3 or 4 kitchens previously. I purchased the kitchen direct from B&Q's Nursling Branch (a larger branch...

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Satisfactory

“Home Delivery at its Worst”

published 18/06/2006

Low prices, Kitchen designer help

Delivery is a farce, quality isn't great on the 'i...

** Choosing the supplier ** Back in January, we took the plunge and started hunting for the new kitchen we had been dreaming of. I had received bad reports from two sources on B&Q's ability to deliver anything as a complete item, so naturally they weren't our first choice. So why, you must be...

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Excellent

Ability to mix and match

Try to sell you stuff you dont need

On returning from holiday last week, I found a rather fat cheque in the post from a car accident last year, and decided to get on with some long overdue home improvements, starting with the kitchen. I've tried to scrub mine until it looks new, but you cant make a silk purse out of a pig's ear! I...

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Super

“Do It Yourself”

published 16/09/2004

D I Y

TAKE'S A WHILE TO DO

B&Q are nice places to walk round, it gives you ideas for your property and one things that helps alot is the Kitchen section, now most / all of B&Q's range are flatpack, which means you pay they deliver and then off you go putting together your new kitchen. The range I bought was a pretty much...

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Not for me

published 23/11/2007

B&Q kitchens are very good value for money considering the excellent quality. Their design and orderirng service is also extremely good. BUT their delivery service and customer service is absolutely atrocious and for this reason I strongly advise other potential customers to avoid them like the plague. I will not bore you with the details as this would turn into a novel but suffice it to say do not plan on receiving your kitchen on time,as one complete delivery or undamaged!! If you want your kitchen within a reasonable time scale - of under 3months- do not touch them with a barge pole.

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Super

“b&q kitchens”

published 28/06/2007

attractive

can be damaged

i managed to get a real bargain with the flat pack b& q kitchens as we bought them when they had 50% off a couple of months ago. after spending a lot of time picking from their range of kichens which is quite good and has different things to suit different styles and budgets, we decided on the...

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Satisfactory

Not many

customer service, ordering system, delivery, staff...

I'm afraid I've had an appauling level of customer service from B&Q and to put simply, don't buy a kitchen from them unless you enjoy lots of grief and items not turning up on time. The product itself is not bad and fairly easy to put together. Their range is pretty good and once installed you...

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Not for me

They were so disorganised they gave us a load of f...

Everything else

Never, ever, EVER again. Bought a Select kitchen, allegedly one of their better ranges, which they don't actually stock in the stores. Sales person good but that was where the decent service ended. Appalling thereon. Several non-deliveries, items missing but not informed, took another 2 months to...

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Excellent

“B&Q kitchen”

published 25/05/2008

v good

none yet

I ordered a b&q flat pack kitchen and have nothing but praise for the efficient way someone came out to my home and showed me designed on the computer I chose which I required the items were then ordered for me and delivered within the time scale I required all items were delivered and were easy...

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Super

“100 % price incresse”

published 25/11/2009

Nice KItchen

shock price increase

I bought a door for a kitchen unit from B & Q Glasgow on the 6th november, as I was intending to buy a complete kichen and wished to compare the colour with a unit I already had, the price was £15. I spoke to an assistant who said if I bought the complete kitchen on Wednesday I would receive...

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Value for Money
Quality
Ease of Assembly
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Excellent

published 03/03/2008

Absolutely excellent. We ordered our B&Q kitchen with trepidation and awaited it's arrival on the allocated day. We ordered the white gloss kitchen and the fitters arrived on time and were just brilliant. The quality of workmanship was to the highest standard and the attention to detail was over and above that I would have expected. We even had someone from B&Q visit mid-installation to check things over, but he didn't really need to make the trip up north. The kitchen was left spotless, perfectly installed, on time and looking amazing.

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