Banks

HSBC

(+) Competitive, wide range, professional. (-) Not a seamless service. Lack of branches. (*) (On Ciao since: 07/2000)

User reviews (212)

Lloyds TSB

(+) They're nice to you when you have money (-) Not so nice when you don't have money (*) (On Ciao since: 06/2000)

User reviews (225)

NatWest

(+) Great online banking service, great Customer Service (-) Slightly higher charges than their competitors (*) (On Ciao since: 06/2000)

User reviews (187)

Barclays Bank

(+) Good internet banking, good range of products, mortgage side of bank helpful and efficient (-) One mistake can lead to huge problems, customer service department slow to respond to complaints (*) (On Ciao since: 06/2000)

User reviews (185)

Halifax

(+) convenient, easy to use, 24 hour banking available (-) different interest rates and overdraft charges for different income groups (*) (On Ciao since: 07/2000)

User reviews (145)

Abbey

(+) Not One (-) Open to Fraud, unhelpful, rude, arrogant, no customer focus, terrible bank (*) (On Ciao since: 07/2000)

User reviews (117)

Royal Bank of Scotland

(+) 1.3 Trillion on balance sheet (-) Taxpayers own 70% of it (*) (On Ciao since: 07/2000)

User reviews (70)

Co-operative Bank

(+) Ethical, Environmentally Conscious, Customer Led. (-) In my eyes, none at all. It's all good. (*) (On Ciao since: 07/2000)

User reviews (48)

Alliance & Leicester

(+) None (-) Charges, never answer the phones, arogant staff. (*) (On Ciao since: 07/2000)

User reviews (43)

Bank of Scotland

(+) Generous interest, good facilities, better than I expected (-) Some staff have poor product knowledge (*) (On Ciao since: 07/2000)

User reviews (34)

Yorkshire Bank

(+) Getting a meastro. (-) Interest rates, customer service, knowledge of staff. (*) (On Ciao since: 07/2000)

User reviews (9)

Sainsburys Bank plc

(+) Good rates, good access options (-) Limited range, poor customer service (*) (On Ciao since: 07/2000)

User reviews (13)

Woolwich

(+) Good return on ISA (-) Poor access to branch for disabled (*) (On Ciao since: 07/2000)

User reviews (13)

Capital One

(+) It's a MasterCard, Quick Turnaround (-) Variable APR, Add on Extras YOU Don't Ask For (*) (On Ciao since: 09/2001)

User reviews (12)

Citibank

(+) free £500 overdraft, able to draw money from all ATMs without charge,free internet banking (-) no high street presence apart from London (*) (On Ciao since: 07/2000)

User reviews (21)