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9 Reviews

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I have had the misfortune to have to contact Barclaycard Platinum customer services on 3 occassions, on each one I got the impression that it was far more important for them to pass on my problem... more

User Reviews

for Barclaycard Platinum

Rating Summary based on 9 reviews

  • 5 Stars
    2
  • 4 Stars
    2
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Star
    2

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  • 2.8
  • 2.8
  • 3.8
  • 3.4
  • 3.0
  • 49 of 49 Ciao users found the following review helpful
    Picture of Deru

    Level 6 Deru

    Member since 23/11/2003

    Reviews written: 145

    User recommends the product

    Advantages Advantages Cashback, Good security, Dropped to 1% for new customers

    Disadvantages Disadvantages Overseas call centre, Unreliable site

    ABOUT THE CARD The Barclaycard Platinum is a credit card from Barclays Bank and I decided to sign up for one of these because of the promise of cashback on purchases. There are several Barclaycards available, each with different features but I tend to go for cashback cards as I don't want one that doesn't give me anything. Ones that gives me 0% on purchase or balance transfers for a limited time aren't any good to me either. It has the usual chip and PIN and is a VISA card. When I first started using the card, I'd received two phone calls on my mobile from Barclaycard staff members telling me ... more
  • 76 of 76 Ciao users found the following review helpful
    Picture of LostWitness

    LostWitness

    User recommends the product

    Advantages Advantages Lots of free benefits, good customer service

    Disadvantages Disadvantages APR not competitive enough

    My first credit card was a standard Barclaycard Visa back when I first turned eighteen. It was a rather obvious choice for me, as I had always banked with Barclays and was therefore automatically eligible for the credit card. A couple of years later, I was invited to upgrade to the gold version, and not long after that I learnt of the platinum version, and was invited to upgrade once more. Since then, this has been the main credit card that I have used. I hate the popular concept that credit cards automatically equal horrendous debts. A well-managed credit card account can, in actual fact ... more
  • 54 of 54 Ciao users found the following review helpful
    Picture of redballoon

    redballoon

    User recommends the product

    Advantages Advantages Great for collecting Nectar points, added security features

    Disadvantages Disadvantages Will sting you for late payment

    This is my second credit card. I applied for it as my other credit card from HSBC wasn't giving me anything for using it and I noticed that there where lots of other credit cards about that where offering 0%, cash back or points. I chose Barclay card as it had teamed up with Nectar so when you use your Barclay card you can collect Nectar points which you can then claim money off our shopping bill in Sainbury's or free days out. For more information about what Nectar can offer visit www.nectar.com I wasn't a Barclay's customer but applying for one was really easy. I applied online and the ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of fryera2

    fryera2

    User doesn't recommend the product

    Advantages Advantages Good customer service, regular 0% offers, good online service

    Disadvantages Disadvantages APR not competitive enough, moving to India

    I remember the day I first received my Barclaycard. I was 18 years old, in my first job and I was excited about the very thought that this card could be used to buy things when I didn't even have any money in the bank. This novelty soon wore off when I realised, just how much I was getting charged for this privilege and since then I have been a moderate user of credit cards. I recently moved house and had my car serviced and put all these expenses onto the credit card. I am now making a concerted effort to get my credit card paid off in the next few months, by switching balances between my ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of HCharlie

    HCharlie

    User recommends the product

    Advantages Advantages Quick turn around

    Disadvantages Disadvantages Indian call centres, different information from different people

    I took a Barclaycard that could offer me 14 months interest free on balance transfers. The turn around from application to getting the card was quick only taking a couple of weeks. The application form itself is fine, I did it on the internet. They ask the usual earning questions and personal info required but its not too long and they are questions you know, I had an account with them already which made things easier. Again the balance transfer was very easy, you can either give the information of the transfer when you apply or when you register your card on its arrival. I did it on arrival ... more

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