Home > Finance > Banking & Personal Finance > Internet Banks > Barclays Bank Online

Community images

Reviews - Barclays Bank Online

> Show product information

Competitiveness of c...
Efficiency of servic...
Online - Content/org...
Online - Ease of app...
Online - Investment ...

User reviews

Filter by
Review type
  • standard reviews (38)
Product rating
  • (15)
  • (10)
  • (8)
  • (1)
  • (4)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Satisfactory

Does the job, Free antivirus, Secure with PINSentr...

Only 1 month worth of statements is accessible, PI...

INTRODUCTION Barclays.co.uk is obviously Barclays Bank's website. The majority of visitors will go there to look up information on products, find contact details, apply for products and to use the online banking service. The site has quite a lot of information on the home page but different types...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Super

“Banking online with Barclays”

published 19/09/2010

Makes banking easy

Makes getting in to debt just as easy

I have been using Barclay's online banking for what seems like ages. I think that it's the case for most people that trying to access your local branch can sometimes be a pain. At the moment my 'local' branch is over an hours drive away. However, when I was in a more 'normal' location accessing...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Super

Secure and easy to use.

More features required - hopefully coming soon.

Barclays have produced a very reliable, very safe and secure online service which I use very often. It enables to view my finances without waiting for a statement, transfer money from one account to another, and allows me to bank wire money from one UK account to the next. The site itself does...

> Read review

Did you find this review helpful? Yes 0

Excellent

Do all your banking at home

None

My husband joined Barclays bank quite a few years ago just after he left school. That was just an ordinary current account until he started a computer course at college and then changed it over to a student account. About a year into college he needed some cash to help everyday cost of living and...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Good

Easy access to statements

Indian Call Centre

---Why I Use This--- .Being way out in the countryside and with no close branches I have been in a way forced to use online banking as a way of accessing my accounts and finding out what my up-to-dae balances are. ---The Brand--- Barclays - I have been with them for over 30 years now - mainly...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Excellent

Easy to set-up, easy to use, security like fort kn...

you have to wait for passcodes to come in post, yo...

I have been using Barclays Online Banking since it first began. Over the months they have regularly improved it so that it is easier to use and faster to get through security to get to your account details. Barclays Online banking is available to Barclays Business and/or Personal account holders...

> Read review

Did you find this review helpful? Yes 0

Excellent

Educational assistance loans and the new OpenPlan ...

Long queues in the bank at lunch and in the mornin...

Over the years, Barclays Bank have provided me with, a current account, a business account, an educational assistance loan, with excellent interest rates - I borrowed £1600 over a one year period and paid £96 in interest, and the excellent service of on-line banking. I no longer have the business...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Super

see text

see text

I, was introduced to online banking from my Barclays bank. They tempted me with a free internet access Barclays CD, Although, I declined that offer, I was tempted buy online banking. So, I clicked on to their web-site. First impressions, was that it was very well organised, nice blue colour not...

> Read review

Efficiency of service
Competitiveness of charges/rates
Promptness of service
Online - Content/organization of site
Online - Reliability/speed of site

Did you find this review helpful? Yes 0

Super

“Great online banking service”

published 24/11/2000

Great online service, pay bills, check account bal...

Poor interest rates, satan's very own bank

There are lots of things you can write about Barclays Bank and most of them probably wouldn't be that complimentary, but for now I'm just going to concentrate on giving a thorough run down of their internet banking service because I think that it is a good enough product to stand alone. The main...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Good

Fantastic tool for quick and easy banking.

PINsentry can be a bit of a pain.

While the internet has given rise to a huge number of life-improving services, online banking is one of these services which has its complications. Yes, it eliminates the need for frustrating phone calls, and more importantly actual physical movement, but the security implications are huge. To...

> Read review

Efficiency of service
Competitiveness of charges/rates
Online - Content/organization of site
Online - Reliability/speed of site
Online - Ease of applying for products

Did you find this review helpful? Yes 0

Excellent

Knowledgeable, up-to-date, easy access

Charges

Having heard all of the bad press regarding internet banking with Barclays (and other banks) I thought I'd give my opinion. (My star ratings expressed below are regarding the telephone/internet banking service) I have banked with Barclays for nearly 8 years, and have a sole and joint current...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Super

so easy online

long time to log on

OPINION FOR ONLINE BANKING ONLY.... I have been with barclays since their promotion on Hula Hoops, about 10 years. I have always been very happy with their service and their co operation. I have recently gone online with them which is what i am going to talk about now. To register for Online...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Good

“A Site for Sore Eyes?”

published 04/07/2000

Ok if you are an existing customer

not worth changing banks for.

I use Barclays internet site quite often and if its basics you want it delivers. Of course you can use the site for other than routine banking transactions but, when it comes to mortgages, savings, and investments I would rather talk to someone than read on-line information that may be day's old...

> Read review

Did you find this review helpful? Yes 0

Excellent

Excellent online banking

low interest rates on current account

I have banked with Barclays since my university days when they gave me around £20 to open an account. I thought it was a fantastic offer at the time. As I progressed from education into full time employment I stayed with them. The main reason for this decision was ease of access to a local branch...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Not for me

“Mr Farrar”

published 06/11/2007

Branches are good

ONLINE is appalling - the worst service I have eve...

I agree with previous reviewer. Barclays internet is appalling. I have tried to get internet access for my parents' accounts (I have 3rd party authority) and last week (4 months later!) I finally got access. Reasons: 1) They ignored my application 2) I went to the branch - they applied - they...

> Read review

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

Did you find this review helpful? Yes 0

Our recommendation for