Quote-start

Barclay Card Protection Department -

Quote-end

1 Apr 9th, 2008 

6 Ciao members have rated this review on average: somewhat helpful

Advantages:
NA

Disadvantages:
being charged for card protection cover which I didn't ask for

Recommendable No:

Detailed rating:

Staff courtesy

Promptness of service

Efficiency of service

Competitiveness of charges/rates

pixel12345

pixel12345

About me:

Member since:09.04.2008

Reviews:1

Barclays Card Protection department called me a year ago to promote their plans to me. I made it clear that I wasn't interested and thought that would be the last I'd hear from them.

A few months later my bank statement showed that 70 pounds had been taken from my account by the Card Protection Department. I promptly phoned them, expecting their mistake to be cleared up and to be refunded immediately . I was told that the sale's department may have 'misunderstood' my my disinterest in their product and that I'd have to appeal in writing to get a refund. This suggests to me that the card protection department frequently charge customers without their full consent.
This is fraud. These cowboy antics have lost my trust in Barclays and I shall be closing my account with them very shortly. 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Comments about this review »

Laura893 09.04.2008 22:41

i have a barclays account, so thanks for the warning.



More reviews »

Barclays Bank - review by kevinhanson1

Advantages: No Comment
Disadvantages: They lie,poor customer service, bad practice

Barclays Bank - review by kevinhanson1 kevinhanson1 17.03.2001 · Read review
Ciao members have rated this review on average: helpful
Review of Barclays Bank

Barclays Bank - review by jtamagnini

Advantages: ?
Disadvantages: no interest, awful branches, unhelpful untrained staff and the rest!

Barclays Bank - review by jtamagnini jtamagnini 04.01.2006 · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Barclays Bank

Barclays Bank - review by rogerrenowden

Advantages: By useing your Visa card you can get extra one to two years Guarantee
Disadvantages: If you do not pay off the bill when it comes in you are charged high interest

Barclays Bank - review by rogerrenowden rogerrenowden 01.03.2003 (01.03.2003) · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Barclays Bank

Barclays Bank - review by zeke

Advantages: friendly staff
Disadvantages: closed over weekend

Barclays Bank - review by zeke zeke 02.03.2002 · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Barclays Bank

Barclays Bank - review by leisa

Advantages: it has my money in there for now
Disadvantages: no customer services has ever been taught i dont think

Barclays Bank - review by leisa leisa 29.07.2000 · Read review
Ciao members have rated this review on average: somewhat helpful
Review of Barclays Bank



Are you the manufacturer / provider of Barclays Bank? Click here