Barclays Bank > Reviews > Barclays reallocates account numbers

Author's product rating:   

Staff courtesy	Poor
Promptness of service	Very Poor
Efficiency of service	Very Poor
Competitiveness of charges/rates	Average

Advantages:	OK when they have your money and things are going well .
Disadvantages:	cannot cope with problems of their own making .   Do not respond to letters .

Recommend to potential buyers:

no

Full review

I have banked with Baclays for 50 years and am a small shareholder. I am a pensioner on fixed income. Barclays re-allocated my deposit account number into which my dividends were being paid and althouhg I asked the companies to use another account number, some carried on sending my dividends to the reallocated account. Barclays redirected them to my new account over a period and then stopped, without any warning to me. I have lost nearly £10,000 and Barclays has refused to do anyhting about it. Beware of Barclays and beware of reallocated accounts!!

Barclays was fine over 50 years until they got caught napping. They offered to refund half the money and now refuse to acknowledge their offer. So if you have problems, Barclays is the last to sort them out.