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37 Reviews

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I have share dealing accounts with several companies (including HSBC and Charles Schwab) and Barclays Stockbrokers is by far the worst. Customer service is dreadful and I have experienced numerous... more

User Reviews

for Barclays Stockbrokers

Rating Summary based on 37 reviews

  • 5 Stars
    12
  • 4 Stars
    17
  • 3 Stars
    2
  • 2 Stars
    1
  • 1 Star
    5

Detailed rating

  • Competitiveness of charges
  • Coverage of national/international markets
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 3.7
  • 3.4
  • 4.0
  • 3.7
  • 2.7
  • 17 of 17 Ciao users found the following review helpful
    Picture of Briz_Hatchings

    Briz_Hatchings

    User recommends the product

    Advantages Advantages Efficient dealing service, well designed website, top notch security

    Disadvantages Disadvantages Some website compatability problems

    Barclays were I believe the first High Street Bank to roll out a broking service that was open to everyone. I joined in late 1998 just when they were rolling out their Internet dealing service and so have little experience of dealing over the phone. Over teh last 3 years the prices haven’t changed at all. As far a straightforward dealing goes its £19.99 or 2% per deal (whichever is the greater) over the phone and 11.99 or 1% over the Internet. Don’t forget to add stamp duty in there too. There’s also a maximum commission of £39.99 should you be anyone lucky enough to be able to wax that amount ... more
  • 41 of 41 Ciao users found the following review helpful
    Picture of mrpaella

    mrpaella

    User recommends  the product

    Advantages Advantages Pauline and her Barclayettes!

    Disadvantages Disadvantages Dividends can't buy me love!

    ORIGINALLY WRITTEN May 2001 At school I received very little education about personal finance. A few maths lessons covered the calculation of simple and compound interest from the principal or lump sum and APR etc. This really did not stand me in good stead to cope with finances in adult life. During the mid 1980s I mainly put money in safe building society deposit accounts. A few family friends dealt in shares. But I could not get my head around the volatility of shares. In 1996 a library book entitled 'The Which Guide to Investing' really enthralled me. I learned about the mechanics of ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of GS26

    GS26

    4 Stars Online trading 21/09/2000
    User recommends the product

    Advantages Advantages Internet trading

    Disadvantages Disadvantages Access can be slow

    Barclays Stockbrokers Barclays Stockbrokers offer an execution only telephone and Internet share dealing service. In June last year I switched from Natwest stockbrokers to Barclays telephone dealing and to the Internet Service when it was introduced. The first deal with Barclays, a buy, was paid by by cheque T + ten days. Subsequent deals require a Direct Debit set up which has worked OK. Trading on this Internet Site requires a digital certificate installed in Internet Explorer, contents section, without which you cannot trade. Loosing it means you cannot trade. I deleted mine by accident and ... more
  • 9 of 10 Ciao users found the following review helpful
    Picture of elrathia

    elrathia

    2 Stars not bad but 03/08/2000
    User doesn't recommend the product

    Advantages Advantages quick easy to use

    Disadvantages Disadvantages poor support

    I was using barclays and to start with it was not a bad service at all it was reasonabley easy to use and worked quickly when you decided to trade so you knew immeadiately what was going on. Then after a system crash the problems started I was having trouble with my secret id confirmation so i wrote to the help page and afyter 3 days they sent back an answer to a different question it seemed and terminated my certificates. This meant that i had to obtain new certifictes so i emailed them again and they sent instructions which i followed but this failed to work. so I emailed them again and 5 ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of philhartley

    philhartley

    User recommends the product

    Advantages Advantages Good price

    Disadvantages Disadvantages some times gets busy

    Barclays stockbrokers is one of the best brokers I have used for buying and selling shares. It's simple to use and registeration only takes a short while, you don't even need to be a Barclays customer to apply. You can buy shares by setting up a direct debit so that each deal comes straight out of your bank account no hassle sending cheques. When you come to buy or sell shares you type in the company that you are intrested in and it brings the share price up for you, now you only have about 15 seconds to make your mind up if you want to make the deal. If you buy shares I find that the next day ... more

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