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7 Reviews

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I am 71 and I rely on the income from my self-invested pension plan. On 24th September Barclays stockbrokers, following my enquiry, offered me Leeds Building Society 13.375% bonds at £1.30. I... more

User Reviews

for Barclays Stockbrokers

Rating Summary based on 7 reviews

  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    4

Detailed rating

  • Competitiveness of charges
  • Coverage of national/international markets
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  • 3.0
  • 3.2
  • 2.7
  • 2.7
  • 1.8
  • 1 of 1 Ciao users found the following review helpful
    Picture of Barry123

    Barry123

    User recommends the product
    In reply to diver233 of 25-08-00 re. Barclays Stockbrokers. If you buy shares on the stock market and do so with the intention of receiving a certificate for the purchase then you should be aware that it not produced by the stockbroker who is in the same position as the purchaser - awaiting delivery from the registrar after the transfer relating to the purchase has been registered. If the purchase relates to a company registered in Ireland it is possible that the issue of the certificate would take even longer and no matter how many times the broker approaches the registrar, it will not speed ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of diver233

    diver233

    User doesn't recommend the product

    Advantages Advantages cheep

    Disadvantages Disadvantages not willing to help customers if they have problems

    I have been trading shares on line for about 2 years and have always used Barclays paper shares system with only a few minor problems. on the 19/08/00 I applied to have my portfolio on line with Barclay. I sent all my certs off & signed all the forms.after a few weeks about half my shares were online but some were not I phoned there help desk and was told that because it was an irish company it would take 2 weeks longer. I waited 2 weeks & phoned again and was told the same thing that it would take another 2 weeks, when I told them that that was what i was told before she said she would look ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Foodlover5

    Foodlover5

    User recommends the product

    Advantages Advantages Ease to Use , Cheap , Cash timing advantage

    Disadvantages Disadvantages Potential security issue , Only 3 trades in 5 Minutes

    I deal with the Share certificates with Barclays and they offer an exceptionally easy service and you do not have to pay any money out for at least two weeks.The problem I have come across is if you buy a new PC , you actually need to take a copy of your digital certificate which Barclays use to verify you are who you say you are.If you have not like I did you need to re-register and they cancel your old account.Obviously if you sold your PC and did action an Online trade , then someone could fraudently trade as you.You must remove your certifcate from your old PC. ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of luckyguys

    luckyguys

    User doesn't recommend the product

    Advantages Advantages Barclays used to have a good name

    Disadvantages Disadvantages Systems and "human error" problems. Selftrade B+ Barclays Stockbrokers E-

    I am 71 and I rely on the income from my self-invested pension plan. On 24th September Barclays stockbrokers, following my enquiry, offered me Leeds Building Society 13.375% bonds at £1.30. I bought them . The dealer said: “I confirm the deal has gone through. You have purchased 22,000 at £28,675 – a price of £1.30” (1) 26 October I queried non delivery and their spokesman said: “I am not disputing that you were told the deal had gone through”(2) Barclays continued to say they hadn’t sold the bonds to me because they couldn’t get them”. He then asked me if I wanted to buy them at an indicative ... more
  • 50 of 53 Ciao users found the following review helpful
    1 Star Quick review of Barclays Stockbrokers by harptree 17/01/2008
    As a Barclays stocbroker customer of 8 years duration I have noticed customer service quality has plummeted and have recently moved my accounts elsewhere. The Service center has become almost customer hostile, non-responsive, intransigent and bureaucratic. If you fail to respond to a particular notice or requirement for some signature or paper work in a limited time eg because you are on holiday or travelling, woe betide you since you are likely to find your accounts frozen and non-tradeable. Go elsewhere!

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