I was using barclays and to start with it was not a bad service at all it was reasonabley easy to use and worked quickly when you decided to trade so you knew immeadiately what was going on. Then after a system crash the problems started I was having trouble with my secret id confirmation so i wrote to the help page and afyter 3 days they sent back an answer to a different question it seemed and terminated my certificates. This meant that i had to obtain new certifictes so i emailed them again and they sent instructions which i followed but this failed to work. so I emailed them again and 5 days later i got a reply which told me nothing new and I still couldnot renew my certs. this is how the situation stands today i am unable to trade.
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Aug 3rd, 2000
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