hbarnard 1

hbarnard

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About me:

Member since:03.04.2007

Reviews:2

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Don't use Barclays Stockbrokers

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03.04.2007

Advantages:
None

Disadvantages:
Arrogance and bad technology

Recommendable No:

Detailed rating:

Competitiveness of charges

Coverage of national/international markets

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

Service accessibilityPoor

Staff courtesy/helpfulnessVery Poor

Quality of adviceNot Applicable

5 Ciao members have rated this review on average: helpful See ratings
very helpful by (11%):
  1. sarahjayne87
helpful by (33%):
  1. MAFARRIMOND
  2. nic63
  3. sweetdaisy
somewhat helpful by (56%):
  1. silverstreak
  2. HotBabes
  3. Winterangel76
and 2 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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I had a terrible time opening the account (10 different registration forms supplied), transferring holdings (inaccurately done) and done very slowly.

Any complaints about non working features on their website (buttons that don't work, inaccurate displays) have been met with stonewalling and vague regrets.

The call back feature in their telephone service didn't work on at least three different occasions.

Finally, I terminated my account, they then wrote me a later saying they had terminated in order to cover themselves.

I note that the retail bank has recently been accused of misselling in a BBC undercover investigation too, so I'm less than happy about their general competency and ethos. I felt that I was just there as something to wring money out of. Never again.

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Comments about this review »

sarahjayne87 03.04.2007 18:45

good review

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Review Ratings »

This review of Barclays Stockbrokers has been rated:

"very helpful" by (11%):

  1. sarahjayne87

"helpful" by (33%):

  1. MAFARRIMOND
  2. nic63
  3. sweetdaisy

"somewhat helpful" by (56%):

  1. silverstreak
  2. HotBabes
  3. Winterangel76

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



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