Poor customer service
Advantages: Quick delivery - pre-assembled - nice paint finish - nice design
Disadvantages: Not sturdy at all - not pratical - not good value for money
I ordered two Mountrose underbasin cupboards, and four days later I received only one parcel, but was not what I had ordered at all. After quite a few unsuccesfull attempts to call Bulkgoosds customer service and finally opting for email correspondance, the mountrose cabinets finally arrived. To my surprise, both came pre-assembled. This could have been a good thing, but because they were very poorly packed, and because they are made of what seems ...
...the other with a broken leg, and for both the magnetic locks were loose (in my opinion, Bulkgoods does not provide enough product and shipment info on their website about this product, as the product sheet is mainly about measurements). The poor shipment conditions really spoiled the product, because, though it has what looks like a nice polyurethane paint finish, it is not a sturdy piece of furniture at all, and it shows once in place in my bathrooms. ...
benekaroo 22.10.2009 · Read full review
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Review of Mountrose Underbasin Cupboard Without Shelf