Bedworld.net

I ordered a bed from bedworld.net last year, shortly before moving into my first house. Yes we had the same drama with delivery that it seems everyone else had experienced: we paid for a Saturday delivery, bed didn't turn up, I called bedworld and they informed me they couldn't deliver on a Saturday after all - I had to arrange for someone to wait in for it on a weekday for me but at least they refunded the premium for the Saturday delivery. The bed when it arrived was in good condition, very comfortable mattress and we were very happy with it ... for just under a year! One week before the one ... more

Most of the positive reviews on here either point to pure luck, or are perhaps less than objective. My experience with this lot mirrors most of the other 1* ratings which are on here. Ordered bedstead/mattress three weeks ago. Delivery due last Thursday. Phonecall received on the Wednesday informing of no stock, so no delivery. Phonecall on Thursday morning informing that bed would be delivered, but not the mattress. Nothing arrived. A week later, the mattress arrived. Rang Bedworld with regard to the bed after mattress delivery, and was told "it's coming from another courier", and "will be ... more

Ordered a bed and mattress from Bedworld in early February of this year. Used the next day delivery service but only half of the order showed up on the day (at 17:45, after telling us that they'd be there between 09:00 and 16:00 - so we wasted a WHOLE day waiting) the other half of the order showed up 3 days later. When we finally started assembling the bed (the instructions are really very unclear, only one small A5 sheet printed on one side for the whole bed!) it started to become obvious that it wasn't the ottoman bed that we had ordered. Nevertheless, we continued to assemble it as we were ... more

Ordered a bed frame and mattress for my daughter which showed a 1-2week delivery on the Bedworld website. After a 4 week wait I started to make calls to the company. I was initially amazed at the way the company representative spoke to me, then angry. She was rude and dismissive of my complaints she seemed surprised I was annoyed about the situation! I have just come off the phone with them again, 6 weeks in, and it appears the bed will be delivered next week. I am in the mood to write this review though as I can safely say I have never dealt with a company like them. They take no ... more

I ordered a bed and matress from bedworld only because they offered next day delivery. I had just moved house and I expected the bed to arrive on the day I moved in. I also had this day off work so I was around all day to accept the delivery. I didn't hear anything, no emails no phone calls or anything. So on the delivery day I was waiting. At about 16:30 I decided to call them up going through their complicated telephone system. I finally got a human. I explained the situation and asked whether the bed was going to be delivered or not,. She said they tried to contact me the day before by ... more