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I ordered a bed from bedworld.net last year, shortly before moving into my first house. Yes we had the same drama with delivery that it seems everyone else had experienced: we paid for a Saturday delivery, bed didn't turn up, I called bedworld and they informed me they couldn't deliver on ... Read review

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Community Level 1chickensrock

chickensrock

Disappointing after sales service

AdvantagesAttractive bed, comfortable mattress

DisadvantagesPoor customer service, bed supports not made of sufficiently durable material

"I ordered a bed from bedworld.net last year, shortly before moving into my first house. Yes we had the same drama with delivery that it seems everyone else had experienced: we paid for a Saturday delivery, bed didn't turn up, I called bedworld and they informed me they couldn't deliver on a Saturday after all - I had to arrange for someone to wait in for it on a weekday for me but at least they refunded the premium for the Saturday delivery. The ..." Read review
15.05.2011

Ciao members have rated this review on average: very helpful

Community Level 1prime586

prime586

Incompetent

AdvantagesNone

DisadvantagesUnreliable delivery promises.

"Most of the positive reviews on here either point to pure luck, or are perhaps less than objective. My experience with this lot mirrors most of the other 1* ratings which are on here. Ordered bedstead/mattress three weeks ago. Delivery due last Thursday. Phonecall received on the Wednesday informing of no stock, so no delivery. Phonecall on Thursday morning informing that bed would be delivered, but not the mattress. Nothing arrived. A week ..." Read review
27.02.2009

Ciao members have rated this review on average: very helpful

Product is terrible, customer service is even worse.

AdvantagesThe mattress is an alright quality

DisadvantagesNo idea where I would begin

"Ordered a bed and mattress from Bedworld in early February of this year. Used the next day delivery service but only half of the order showed up on the day (at 17:45, after telling us that they'd be there between 09:00 and 16:00 - so we wasted a WHOLE day waiting) the other half of the order showed up 3 days later. When we finally started assembling the bed (the instructions are really very unclear, only one small A5 sheet printed on one side for ..." Read review
20.05.2013

Ciao members have rated this review on average: helpful

Awful customer service

AdvantagesNothing

DisadvantagesEverything

"Ordered a bed frame and mattress for my daughter which showed a 1-2week delivery on the Bedworld website. After a 4 week wait I started to make calls to the company. I was initially amazed at the way the company representative spoke to me, then angry. She was rude and dismissive of my complaints she seemed surprised I was annoyed about the situation! I have just come off the phone with them again, 6 weeks in, and it appears the bed will be delivered ..." Read review
11.05.2012

Ciao members have rated this review on average: helpful

Community Level 1spikeydarrin

spikeydarrin

D. Graham

AdvantagesNone

DisadvantagesEverything!!!

"I ordered a bed and matress from bedworld only because they offered next day delivery. I had just moved house and I expected the bed to arrive on the day I moved in. I also had this day off work so I was around all day to accept the delivery. I didn't hear anything, no emails no phone calls or anything. So on the delivery day I was waiting. At about 16:30 I decided to call them up going through their complicated telephone system. I finally got a human. ..." Read review
06.02.2009

Ciao members have rated this review on average: helpful

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Product Information for "Bedworld.net" »

Product details

Type Home & Garden
Domain Extension .net

Ciao

Listed on Ciao since 14/12/2006

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