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I ordered a bed and mattress from Bedworld at a really good price (at least a third of the money I'd have spent on the high street on similar spec items). I was told 3-4 weeks for delivery and 3 weeks to the day afterwards I received a phone call at 8am to say that my items were ready and asking when I'd like them delivered.
I was very surprised to find that I could arrange for delivery that very same morning and they turned up at 11am! (This may have been helped by the fact that we're only about 25 mins away from their Head Office but I was still impressed)
The customer services were excellent both over the phone and at point of delivery and the items themselves are perfect too.
I really couldn't ask for any more - great price, great delivery and great communication.