Awful customer service
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Disadvantages Everything
Ordered a bed frame and mattress for my daughter which showed a 1-2week delivery on the Bedworld website. After a 4 week wait I started to make calls to the company. I was initially amazed at the way the company representative spoke to me, then angry. She was rude and dismissive of my complaints she seemed surprised I was annoyed about the situation!
I have just come off the phone with them again, 6 weeks in, and it appears the bed will be delivered next week. I am in the mood to write this review though as I can safely say I have never dealt with a company like them. They take no responsibility on the phone and act in an unprofessional disrespectful way. Dont be fooled by the glossy website and claims (lies!) of being the largest bed seller in the UK.AVOID!
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