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Member since:01.02.2010

Reviews:1

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Beko wm5140w broke after use of 3 times

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01.02.2010

Advantages:
None

Disadvantages:
Bad customer Service

Recommendable No:

Detailed rating:

Performance

Ease of use

Durability

Noise

Value for money

User's ManualGood

MaintenanceFair

SafetyOK

How much did you pay?£200

Any repairs?New circuit board for the water intake

Special features?N/A

4 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. Soho_Black
  2. TheHairyGodmother
  3. ALM1
and a further member

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I bought this washing machine brand new from curry's and after using it 3 times it broke! i rang beko customer services and they sent an engineer out two weeks after i had contacted them to come and fix it. When the engineer came he had a look and told me it was a circuit board for the water intake, and that he would have to order the part and come back to fix it. It was a further 3 weeks before they came back to fix it, i had only had the washing machine for 4 days before it broke and it took them 5 - 6 weeks for them to come and fix it. I don't know if i got given a faulty washing machine but either way the customer service was terrible therefore i wont be buying anything of beko again.

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Product details

Manufacturer Beko
EAN 5023790019170, 5023790019187
Automatic Full Automatic
Construction Freestanding
Integrated No
Freestanding with Decor Door No
Type of Loading Front Loading
Revolutions per Minute 1400 rpm
Front Decoration Standard, White, Silver
Drying Function without Drying Function

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Review Ratings »

This review of Beko WM5140W has been rated:

"somewhat helpful" by (100%):

  1. Soho_Black
  2. TheHairyGodmother
  3. ALM1

and a further member

The overall rating of a review is different from a simple average of all individual ratings.

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