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Super

“Ding Dong, Bell Direct”

published 11/11/2008

ProGreat customer and general speed and services prov...

ConsTo stay loyal after declaring points is near impos...

Bell Direct is an insurance company part of the Admiral Group offering insuring services Service Naturally if you are looking for car insurance you would shop around to look for the cheapest deal. In my opinion the greatest thing the Bell offered when calling around was a complete comprehensive...

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Satisfactory

ProCover is by far the cheapest around

ConsTheir customer service is not great

Bell Direct were recommended to me by a friend who found that they were by far the cheapest insurers for under 25s. I gave them a call and found this to be true. At the time (January 2002) I was getting quotes for a 1993 Fiesta 1.1 and they were coming in at £600+ and a lot of companies wouldn't...

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Excellent

“If you are importing a car..”

published 13/09/2000

ProCompetetive prices, covers imported vehicles

ConsSometimes there is a phone queue

Whilst many insurance companies balk at the idea of offering cover to a an unregistered car whilst it is en route from the country of origin to it's new home in the UK, Bell direct is not one of those. Bell will not only give a competitive quote on the chassis number but will offer an incetive to...

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Excellent

“Bell direct Good service”

published 03/12/2000

ProGood service

ConsCannot think of one.

I would like to say that i dealt with this company for two years and they saved me a small fortune due to one of there excellant insurance advisers.If you run two cars and take both policies out at the same time.They allow you to use the highest no claims on both vehicles..I walked away with five...

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Not for me

“awful customer service”

published 07/03/2008

Procheap

Conseverything else

Customer service is simply awful. When I had to make a claim, I had to phone them to intiate anything being done - and that meant 20 mins of call waiting everytime (and there were a LOT of phone calls). If you have opted for courtesy car if you car is out of action - be prepared for the most rude...

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Good

“Bell online quoting”

published 26/03/2001

ProInterested in accidents in last 3 not 5 years

Conspoor on-line quoting and customer service

I am in the process of obtaining motor insurance quotations for my car. It is regarded as a high risk car so it really pays to shop around. I have tried Bell's online quoting system and was initially put off by the fact that the site kept crashing. Also off-putting was the e-mail quote service...

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Not for me

published 22/02/2008

Very cheap but very poor if you have to make a claim. I was lied to over the phone regarding a claim it took months to get any money out of them. Take down their name and record the time of any call you make to them you have to chase them for every bit of information they volunteer nothing. I would rather spend 50% more than use them again.

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Super

ProBrilliant if you want cheap no frills

Conswill they be there if you need them?

When shopping around for car insurance, I found them to be much cheaper then other company's, cheaper then Elephant even! I am a young driver, 20 and if you're looking for a cheap quote, there the best! Peugeot 306, 1.9 D- turbo, group 5 insurance 1 years no claims discount, £660 for 10 months...

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Excellent

ProVery competitive rates, excellent customer service...

ConsNone

Bell Direct are an excellent company, with extremely good customer service and very competitive prices, certainly for young drivers (under 25's) like myself. When i bought my new car at 18 i hunted around and got the cheapest quote i could (not Bell Direct), and i was reasonably happy with it...

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Excellent

“Bell Direct”

published 10/02/2001

Proprice

Consunknown quantity till a claim

Great service and price. Just hope I don't have to use the claims department. The insurance quote was half the price of the company I have been with for many years. They also put up the price by 50% just to make thing worse. Bell direct came to the rescue. Just hope they can manage to keep the...

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Excellent

“Bell direct - worth a look!!”

published 13/05/2005

ProVery cheap and good service levels

Consshop around at renewal stages

I stumbled across Bell direct a few years back looking for car insurance. they were the cheapest by far and gave a 10% discount by paying with credit card!!! i had no problems at all until the renewal stage. the quote came in over 30% higher than previously with no changes and the car getting a...

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Satisfactory

ProVery Cheap

ConsNot great customer service

I first came accross Bell Direct due to the price - for me they were substantially cheaper (hundreds of pounds) than any other car insurance provider. Luckily I did not have any accidents during my time with them but the problems started when it came to renew my insurance. For those who don't...

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Super

ProPotential for earning discount with safe driving

ConsNone

I have been insured with Bell on my 2009 Kia Picanto since March of this year, and my insurance was a little more costly than in previous years as I now live in a pretty dodgy area in the city and park on the street. On a price comparison site, Bell.com came up as the cheapest option, so I went...

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Not for me

ProCheap. And you get what you pay for.

ConsTreated like a criminal - definitely will not go n...

OK, so I held a policy for a year with no problems, but when renewal time came I'd changed my bank card and the automated payment didn't go through. Next thing I knew I'm getting menacing calls from a debt collection company over my 'debt', and since I'm out of the house a lot for work my wife...

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Not for me

published 31/05/2007

Cheap insurance, expensive to change vehicle, change T&C half way through insurance taking drive any car off policy. Claim taking 3 mths still not sorted, even with police involvment and witnesses.

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Product Information : Bell Direct

Manufacturer's product description

Ciao

Listed on Ciao since: 06/09/2000