LouGB 5

LouGB

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Member since:02.08.2010

Reviews:2

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Trustworthy (a rarity), efficient and friendly

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09.08.2010

Advantages:
Friendly, informative and efficient .

Disadvantages:
Can't think of any .

Recommendable Yes:

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Service

Efficiency

After sales service

3 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (33%):
  1. Dentolux
somewhat helpful by (67%):
  1. TheHairyGodmother
  2. sewbizzie

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Sadly I didn't buy my Volvo from Bells Motor Group. I bought a five year old Volvo V50 from the Car Shop Megastore in Northampton a year ago and since then have had nothing but problems - major problems. Luckily I purchased a warranty with the car otherwise I'd be out of pocket at least £1700 by now. Alarmingly the first thing to go, after only four months, was the braking system. Took the car to Bells Motor Group in Northampton and they sorted it in no time. Shortly after the EGR valve went and on the day it went in for the replacement to Bells, because they didn't get the car ready by the time they promised, they gave me a new Volvo to attend an appointment. Didn't charge me anything and arranged it within 10 minutes. Last week the alternator went and they did everything they could to get it covered by the warranty and get me back on the road as soon as possible. If you query anything they take it on board and do their best to put things right. Would be interested to hear read other reviews.

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Comments about this review »

Dentolux 09.08.2010 16:38

Sorry to hear of your car problems. It is good to know that these people have managed to help with the issues in a prompt manner.

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Product Information »

Product details

Genre Volvo

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Review Ratings »

This review of Bells Motor Group, Northampton and Bedford has been rated:

"helpful" by (33%):

  1. Dentolux

"somewhat helpful" by (67%):

  1. TheHairyGodmother
  2. sewbizzie

The overall rating of a review is different from a simple average of all individual ratings.

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