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Home > House & Garden > Retailers > Home Improvement/Furnishings > Bensons Bed Shop > Review

User Review

for Bensons Bed Shop
See next review "bensons beds need..."
1 Star WATCH OUT FOR THE 20% CANCELLATION FEE
1 of 9 Ciao Users found the following review helpful See ratings
Recommendable: No

Advantages very little

Disadvantages 20% cancellation fees

Detailed Rating

Delivery time
Type of Product mattress
Price of Product £325
Value for Money Poor Value
Wide range/choice of products? Poor
Helpfulness of Staff Unhelpful
Repair/Replacement Service Reasonable

The Author

iantheshopper

Author's newest reviews

  • 08/09/2011

    WATCH OUT FOR THE 20...

We went into the aylesbury store and ordered a mattress which cost over £300..
The Woman said delivery was 2-3 weeks...

Less than 24 hours later I went back to the Store & asked to cancel this order, as our neighbour had offered us an almost new double mattress for free..

The same Woman said that they would impose a 20% cancellation Fee, due to 'Admin costs'....but we only ordered it the day before...on a Bank holiday monday..?? what Admin Fees ??

More like her commision Fees...Or am I being a tad cynical here??

Is this legal...?..bearing in mind that a FULL REFUND is offered..if you order on- line or by telephone..!

Surely we all have a 7 day cooling off period for purchases made there & then

Look forward to your comments please..Ian

See next review "bensons beds need..."

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  • TheHairyGodmother 09/09/2011 11:36
    Rated this review as
    		Not Helpful

    as below

  • cha97michelle 08/09/2011 20:30
    Rated this review as
    		Not Helpful

    This is really a trading standards type issue, not a review.

  • angelboouk123 08/09/2011 18:32
    Rated this review as
    		Not Helpful

    as below

  • Thehonesttruth 08/09/2011 15:49
    Rated this review as
    		Somewhat Helpful
  • CPTDANIELS 08/09/2011 12:49
    Rated this review as
    		Not Helpful

    As below

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