Advantages very little
Disadvantages 20% cancellation fees
|Type of Product||mattress|
|Price of Product||£325|
|Value for Money||Poor Value|
|Wide range/choice of products?||Poor|
|Helpfulness of Staff||Unhelpful|
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WATCH OUT FOR THE 20...
We went into the aylesbury store and ordered a mattress which cost over £300..
The Woman said delivery was 2-3 weeks...
The same Woman said that they would impose a 20% cancellation Fee, due to 'Admin costs'....but we only ordered it the day before...on a Bank holiday monday..?? what Admin Fees ??More like her commision Fees...Or am I being a tad cynical here??
Is this legal...?..bearing in mind that a FULL REFUND is offered..if you order on- line or by telephone..!Surely we all have a 7 day cooling off period for purchases made there & then
Look forward to your comments please..Ian
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