ianthesho... 1

iantheshopper

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:08.09.2011

Reviews:1

Quote-start

WATCH OUT FOR THE 20% CANCELLATION FEE

Quote-end
08.09.2011

Advantages:
very little

Disadvantages:
20% cancellation fees

Recommendable No:

Detailed rating:

Wide range/choice of products?

Helpfulness of Staff

Delivery time

Repair/Replacement Service

Type of Productmattress

Price of Product£325

Value for MoneyPoor Value

9 Ciao members have rated this review on average: not helpful See ratings
helpful by (11%):
  1. TheNuttyTart
somewhat helpful by (11%):
  1. Thehonesttruth
not helpful by (78%):
  1. TheHairyGodmother
  2. cha97michelle
  3. angelboouk123
and 4 other members

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

We went into the aylesbury store and ordered a mattress which cost over £300..
The Woman said delivery was 2-3 weeks...

Less than 24 hours later I went back to the Store & asked to cancel this order, as our neighbour had offered us an almost new double mattress for free..

The same Woman said that they would impose a 20% cancellation Fee, due to 'Admin costs'....but we only ordered it the day before...on a Bank holiday monday..?? what Admin Fees ??

More like her commision Fees...Or am I being a tad cynical here??

Is this legal...?..bearing in mind that a FULL REFUND is offered..if you order on- line or by telephone..!

Surely we all have a 7 day cooling off period for purchases made there & then

Look forward to your comments please..Ian

  Write your own review

Share this review on Google+

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

TheHairyGodmother 09.09.2011 11:36

as below

cha97michelle 08.09.2011 20:30

This is really a trading standards type issue, not a review.

angelboouk123 08.09.2011 18:32

as below

Add your comment

max. 2000 characters

  Post comment

More reviews »

Review Ratings »

This review of Bensons Bed Shop has been rated:

"helpful" by (11%):

  1. TheNuttyTart

"somewhat helpful" by (11%):

  1. Thehonesttruth

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Bensons Bed Shop? Click here