Best Western Plus Samlesbury Hotel, Preston

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Best Western Plus Samlesbury Hotel, Preston

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Review of "Best Western Plus Samlesbury Hotel, Preston"

published 12/12/2017 | RICHADA
Member since : 20/06/2004
Reviews : 379
Members who trust : 611
About me :
++ "RICHADA" possibly looking for a new outlet - suggestions in a GB please! ++ Looks like the operation is to go ahead on Tuesday, I'll be away for a spell then. ++
Super
Pro Beds. Comfortable. Food. Loxcation. Parking. Staff.
Cons En-suite. Lighting.
exceptional
Cleanliness
Comfort
Service
Facilities
Value for Money

"NOT LIKE THE OLD DAYS AT SAMLESBURY HOTEL"

Coffee and creme colour scheme, makes best of cleverly compact room.

Coffee and creme colour scheme, makes best of cleverly compact room.

WHY DID WE BOOK THE SAMLESBURY HOTEL IN PRESTON?

For an away from home business base in the central Lancashire area there are few locations as convenient as this hotel, indeed for many years during the “noughties” we used to use it November or December for up to a four day stay. However, under the ownership of Swallow Hotels it was run into the ground and, no matter how convenient, standards there had become intolerable – to the point that the carpet in the dining room had become a positive health and safety hazard - (http://travel.ciao.co.uk/Swallow_Hotel_Preston__Review_5720178) mine was not the only two star review on this site of this particular hotel either!

Having stayed each year for the last six or so in a much smaller hotel in Burnley, this year I was due in the North Country on my own, having already booked the Samlesbury Hotel for sheer convenience, at the last moment Mrs R, after a rapid change of plans joined me after all.

Whilst aware that there had been a change of ownership, leading to a complete refit, I did not know, until arriving there, that Samlesbury Hotel had joined the Best Western group last year.

HOTEL DESCRIPTION / OUR PERCEPTION FROM HOTEL PUBLICITY

Since late in the last century having been familiar with the appearance and layout of this “Crossroads Motel” 1960’s style hotel, I was more than curious to stay there having been surprised at the radical change in image portrayed on the various booking sites appertaining to this property.

Apart from the exterior having been given a major facelift and fresh paintwork, the old, 1960’s décor within had obviously been banished, the public areas downstairs at the front of the hotel looked very different to the way I remembered them, plus the bedrooms and en-suites were freshly modern looking.

BOOKING PROCESS: 10 / 10

Whilst a google search of Samlesbury Hotel automatically brings up booking.com as your first option – one that for sheer convenience I took as we now have both personal and business accounts with them, booking via Best Western actually guarantees you the best price.

As ever booking.com proved a faultless, and competitively priced booking option, it is many years since I last stayed in a Best Western, so am unable to comment on their own booking system.

LOCATION: 10 / 10

If your intention is on the doorstep city shopping and clubbing then, being situated in open countryside, the Samlesbury Hotel is not for you. However, very conveniently situated at the junction of the A59 and A677, midway between Preston and Blackburn, it is an ideal business or leisure base for either of those large population centres and is also on the doorstep of some fantastic countryside, not least the Forest of Bowland.

Being just three minutes east of Junction 31 (not where shown on the booking.com site next to the BP service station at J31) of the M6 it also makes an ideal overnight stop between London and Scotland, or even the Irish sea ports.

FIRST IMPRESSIONS: 9 / 10

Being a businessman arriving by car here, first impressions were always favourable, a large car park being a good start. We arrived on a dark, wet, November Sunday evening at around 6.00pm and parked almost in front of the door. There are two spaces reserved exclusively for lone female drivers, plus two disabled spaces facing the door, other spaces here are limited, but there is a very large car park to the side of the hotel.

Whilst the useful canopy over the front door has been retained, once you pass through the electric double doors into the reception area all is very different. The old-fashioned hole in the wall reception desk has gone, as have the jewellery and gift display cabinets to be replaced by an open large “high table” reception with the receptionist perched at one end of it. Whilst modern and chic in appearance, I could not help but feel for her, being exposed to a draft each time the doors opened. The two receptionists that we met during our three night stay there were professional, friendly and polite, an impression which followed through to include all other staff members encountered.

Whilst not a great fan of coffee and cream coloured décor, it is a vast improvement on the bad old days and, thanks to excellent lighting in the public areas, the Samlesbury Hotel looks much larger, lighter and brighter than it did under successive previous ownerships. It has well and truly shaken off that 1960’s Crossroads image – this was the first time that I have set foot in this place without setting off that distinctive, annoying, theme tune in my head!

CHECKING IN: 10 / 10

Checking in, and indeed out at the end of our stay, was entirely painless, efficiently handled by the receptionists.

ON THE WAY TO THE ROOM: 9 / 10

The horrors of old; broken lifts, ripped carpets and wallpaper and “Out of Order” signs on room doors are but a bad memory today. The coffee and crème décor follows through to the corridors – and indeed rooms, but all on the way there is neat, tidy and well kept.

THE ROOM: 7 / 10

The standard rooms at Samlesbury Hotel are a model of space saving efficiency, they are just large enough to cope with a stay of several days. There are larger rooms on the third floor if you are prepared to pay a premium for an executive room.

The refurbishment has made the best of the available space, the majority of which is taken up by a huge double bed – two doubles placed together in fact. The introduction of large, flat screen TVs has also created a surprising amount of extra room space, mounted on the wall facing the bed, the 40” Samsung TV took up no space at all in the room.

There is a proper wardrobe provided, complete with room safe, as well as open shelves on the end of the unit, where you will find spare towels. Each side of the bed are small bedside tables and on the angled section of the room a dressing table, come desk, come beverage station. Unfortunately this table is really only large enough for beverages – I had to shift everything to onside in order to put the laptop here, it was also the only place with plugs available to charge phone or laptop.

Whilst better than days of old, thanks to there being no overhead lighting in the room, the two bedside lamps, wall light and desk lamp combined barely prove sufficient to comfortably read at night and my wife declared them as totally inadequate for make-up purposes. Always a failing that, in a hotel licensed for weddings in my opinion.

THE EN-SUITE: 5 / 10

As with the bedroom, at first sight, the shower room looks like a masterpiece in efficient compact design, unfortunately, in use, if fails somewhat. Before using it, look a little closer and, in this recently fitted shower room, you will find areas of black mold and a rotting lower door frame, clearly something amiss with the design and implementation here.

Before using it, you may well also note that the hand basin is mounted far too high up for a person of shorter stature – or child come to that - to easily use, this may make teeth cleaning challenging too. The basin, a small Belfast Sink mounted on top of and inset on a counter exacerbated this problem too.

Storage space even for the most rudimentary of cosmetics and tooth cleaning equipment was at a premium in this en-suite, fine for a lone, male, business traveller perhaps, but not really adequate for couples sharing washing facilities.

Fortunately the large over-basin mirror proved to be heated, as once running, the very good shower, apart from partially flooding the floor (the cause of the mold and door frame rotting), soon overwhelmed the extractor and left the small en-suite extremely humid indeed with the wet floor being very slippery too. I am commenting on nothing here that was not left on a feedback form, but the toilet cistern was also in need of maintenance as it noisily over-filled into the toilet for several minutes after flushing.

On the positive side, the shower actually comprised of a very good drencher and separate hand shower, initially the single control for both confused though. Having enjoyed a good shower the white towels were soft and fresh smelling, just a pity that no heated towel rail was provided to dry them in this very humid atmosphere.

DID WE GET A GOOD NIGHT’S SLEEP? 10 / 10

Due to its location and the positioning of the rooms to the rear of the public spaces, this was always a quiet location in which to sleep. There are no creaks and groans from the ceiling or floor, and during our three night stay we were not disturbed by fellow quests either in adjacent rooms or the corridor.

The bed proved extraordinarily comfortable and the temperature – rooms haver individual electric heaters – just right for a good nights sleep. You can open the window, but it was too cold and wet for us to feel inclined to do so.

FACILITIES ON OFFER

I am not an expert on such facilities, but the refurbished gym looked attractive and well equipped, the swimming pool – a very popular facility in the old days – is currently out of use.

There is a large restaurant, bar and lounge at the front of the Samlesbury Hotel, whilst to the side of it is the Canberra Suite, which the head waiter actually took us into to have a look at – it is here that weddings are held. Whilst easily communicating with the rest of the hotel, this suite of rooms has its own bar and a separate entrance from the car park. Apart from weddings, all sorts of various functions are held here – many apparently connected to the BAE Systems site located nearby.

BREAKFAST / OTHER MEALS, FOOD & DRINKS 9 / 10

We were generally impressed not only with the food, but particularly the service, both dinner and breakfast staff were particularly obliging throughout our stay. I will review the restaurant separately as it trades under a different entity, we ate there on Sunday evening upon arrival.

Monday breakfast, because there were so few rooms occupied on Sunday night, was cooked entirely to order – the continental being laid out for self service. Tuesday and Wednesday a large hot buffet joined the very full continental choice. I am not usually a lover of cooked buffet breakfasts, they tend to be kept hot for too long and dried out – that was not a criticism here as fresh food was constantly being decanted into the warming trays.

On a practical note, the long tables on which the breakfast buffets were laid out worked very well as there was no push and shove amongst guests trying to access various food items as we have experienced in other establishments.

OVERALL VALUE FOR MONEY 9 / 10

Bearing in mind the quality of the staff and food, knocking off a single point here for the en-suite and poor lighting may strike some as a little mean. Indeed Samlesbury Hotel has now fulfilled its potential and £212 for three nights bed and breakfast I regard as very strong value for money, by calling reception you might even beat that price by requesting a dinner, bed and breakfast deal on your stay.

RICHADA’S HOTEL RATING: 88 / 100

Bearing in mind that when I last rated this hotel – then as the Preston Swallow in 2009 – it scored a generous 57%, you will realise how hugely improved this place now is. Were it not for the en-suite, thanks to the value for money proposition offered here, this hotel would have been a top contender in my rankings.

Ravenstone Lodge – Bassenthwaite Nr Keswick – 91% - 2011 Update: Room 9 - 96%
Woodcote House Hotel – Hooton, Wirral – 92%
30 James Street – Liverpool – 91%
Benedicts – Belfast 90%

SAMLESBURY HOTEL – Preston Lancs – 88%

Halifax Hall Hotel – Sheffield – 87%
Model Farm B&B, Bradford – 85%
Rosehill House Hotel – Burnley – 85%
Innkeeper’s Lodge, Stockport - 83 %
Innkeeper’s Lodge, Chester Southeast (Cheshire Cat) – 82%
Innkeeper’s Lodge, Hull – 81%
Days Inn Liverpool Central - 79%
The Victoria Hotel – Oldham – 78%
Chadwick Hotel, St Annes - 63 %
Travelodge Stonycroft – Liverpool – 50%CONTACT DETAILS:

CONTACT:

Salmesbury Hotel (Best Western Plus)
Preston New Road
Samlesbury
Preston
Lancashire
PR5 0UL

Tel.: 08443 876248

www.bestwestern.co.uk/hotels/best-western-plus-samlesbury-hotel-84220

© RICHADA 12.12.2017

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Comments on this review

  • Soho_Black published 16/01/2018
    Shame about the bathroom, but given what it was like before, the improvement in all other areas seems to be a marked one.
  • LiveMusicLoverLyn published 25/12/2017
    Fab
  • mikemelmak published 16/12/2017
    1st class review as always!
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Product Information : Best Western Plus Samlesbury Hotel, Preston

Manufacturer's product description

Product Details

Rating: 4 Stars

Address: Preston New Rd, Samlesbury, Preston PR5 0UL

Type: Hotel

Country: England

City: Preston

Rooms: 80

County: Lancashire

Continent: Europe

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Listed on Ciao since: 29/11/2017