Bestpricedbrands.co.uk

AVOID BESTPRICEDBRANDS if you want a trouble-free, transparent internet buying process. This is the dodgiest company I have ever had dealings with - they are plain cheats. There is also doubt as to whether they are genuinely a UK company too. I ordered an Apple iPod from this company on 30 July on the basis of their clearly advertised "all-in" price, asking for delivery by my son's birthday, 6 August. I paid upfront by credit card the entire quoted price. By 5 August nothing had come so I contacted them. They said the product was not on its way to me as they had run out of stock. I had not ... more

Here is my experience with BestPricedBrands. Ordered a Nokia N800 from them on Sunday 4th November late evening. Item stated 24-48 hour dispatch. As item not dispatched by Wednesday Evening, I thought I would phone them and see if everything was OK. No contact phone number on the BestPricedBrands site, also no address. Now I was getting conserned. Did a quick Google search for BestPricedBrands, and Google lit up like a Christmas tree with a huge number of complaints and cries of SCAM. Now I was getting very worried, and I e-mailed BestPricedBrands to cancel my order. I immediately received an ... more

Best Priced Brands are an American outlet that is portraying itself as a UK based outlet. It's web site shows UK branding for products, and prices in Sterling. However, you will not find any contact details other than an e-mail address. They are able to undercut most genuine UK outlets because they do not have to pay or pass on tax. They blatantly mislabel product packaging in order to deceive HM Revenue & Customs. If HMRC open your package you will be faced will a tax charge and a charge for collecting the tax. For many items the warranty will only be valid in the USA and Canada. If you ... more

STAY CLEAR FROM FOUL MOUTHED CUSTOMER SERVICES After waiting over a week for delivery of a camera , I sent several emails as no phone number on the website. Finally got a reply which said ship next week and no reason for the delay . Not good enough so I kept forwarding the same email about 25 times for a response as to why the delay and needed an explanation. This really annoyed them as I got phone call from a very abusive rep to say that he woud cancel the order . Great I told them as that is what I wanted all the time and the rep put the phone down. A few minutes later I received another ... more

They should say that the goods are not sourced from the UK ! I bought a laptop computer a few months ago. Not only is the use of the electrical adapter quite painful as it falls off all the time but most scandalous was the following: My computer had a technical problem that prevented it from turning on. No problem, I thought, I am still under warranty. However as the computer was a US one it couldn't be repaired in Europe but had to be shipped to the US (very expensive as you can imagine). I contacted Bestpricebrands telling them I thought I should have been given a worldwide guarantee instead ... more