Bestpricedbrands.co.uk > Reviews > Not Best Priced Brands

Author's product rating:   

Layout & Design	Poor
Range of services/products	Satisfactory
Prices	Reasonable
Purchase tracking function	Good tracking function, I know what is happening at any time

Advantages:	None
Disadvantages:	Read my review

Recommend to potential buyers:

no

Full review

I ordered two nintendo DS bundles, gold and white and a red nintendo DS on its own at the beginning of December through sheer desperation as no shop in the UK appeared to have any. I was kept up-to-date through email regarding my order status and eventually received a package from UPS on Christmas eve (I was guaranteed delivery before Christmas). Unfortunately we discovered the package, once signed for, only contained one black DS console, one white DS console, one game, one skin pack and two chargers, all separately (no bundles). Also the invoice inside the UPS package listed all three DS consoles.

These DS consoles were for my three boys' Christmas presents. Needless to say one of my sons was extremely disappointed but fortunately mature enough to accept that he would not have his DS on Christmas day. I obviously reassured him that we would probably receive it shortly.

After emailing them five times (I couldn't find a number anywhere for them), I have still received no reply. I have given them an ultimatum that if I have not heard from them before Friday (11th January), I will be claiming my money back under the VISA 90-day guarantee. I have not enquired about this yet!

So, if you are thinking about ordering anything from this company, I would strongly recommend you don't!

Karen, Fife