Advantages Some good and useful products
Disadvantages Can be expensive and some of the products are not worth the money
I have to comment as I have been both a buyer and distributor of “Betterware”.I do agree with most of the comments posted here but I would like to clarify a few things.
Yes “Betterware” can be a bit expensive. This is obviously because they have to pay distributors and supervisors for their work in getting the products to you.Some of their products are actually very good but quite a few can be found cheaper elsewhere. Beware though of returned items. I returned a Rotarycheese grater 4 times and eventually just got my money back.
The first time I sent one back it was faulty and was replaced by one that had very obviously been used by someone else and returned but put back into circulation. The area co-ordinator that I returned it to did not look at it properly and thought there was nothing wrong with it, so he sent it back to my supervisor when I ordered a replacement. As I said this happened 4 times and I complained about it but my supervisor was totally uninterested in customer satisfaction and did not feel like ordering a new one and so gave me my money back. They do not seem to care.I have made various suggestions to my supervisor, one regarding the fact that a number of people do not buy from catalogues or from Betterware and must get annoyed at having to remember to put books out and then being disturbed by the distributor who comes to collect them, another about supplying a list of houses that are not interested, but to no avail. I also suggested to Betterware Head Office that a more cost effective and less time consuming way of finding a customer base would be to distribute leaflets offering the choice of whether or not the householder would like to receive the catalogue, once again to no avail.
In defence of the Distributor – Most of us do this to earn a bit of extra money, part time, to tide us over rough patches. This was the only reason I joined. I do not have a drivers licence at the moment and have a toddler at home and I needed to earn the extra money so that I could use it to set up something else and Betterware was one of the few legitimate home based jobs available. I therefore have to work around my baby and this is very difficult when you have to walk for miles lugging heavy books and trying to appease a toddler at the same time. Hence the odd hours. If any member of your family is ill you have to stay at home and sometimes miss your catalogue collection but I am a very conciencious worker and always made sure my books were collected. Doing Betterware is a pretty difficult, time consuming and thankless job. People are always giving up.The reason some orders may not be fulfilled is that sometimes, when you are going through your catalogues collecting your orders, an order form may be hidden among the pages and even though you have been through the catalogue a number of times, It can still be missed.
If you do not want any orders please tell the person or leave a note in your book. Contrary to what has been said in other comments on this site, we do not like putting books in houses that don’t order it is obviously a waste of time but if you are new at it you are not supplied with a list of houses that do not want a catalogue.
|Type of Product|
|Price of Product|
|Value for Money||Reasonable|
|Wide range/choice of products?||Poor|
|Helpfulness of Staff||Reasonable|
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