Advantages Great prices and efficient service
Disadvantages None that I am aware of
I wanted to buy the excellent Canon 550D camera and was attracted by the price quoted by Big Norman, it looked too good to be true.I asked questions of the company ahead of purchasing - they were answered very promptly and I decided to take the plunge and place an order. Ordering was totally hassle free (which is more than I can say for registering with Ciao!) and I within minutes received an order acknowledgement followed by a receipt and later advice that the order had been dispatched the same day. I received the camera within the specified time.
I am a very happy customer. Hopefully I don't need to say this but I don't know anyone at the company and in fact I had never heard of them until about two weeks ago.
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An excellent experience