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MatthewOates

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About me: Hi, everyone cause I'm still at school i arent going to be able to write many reviews compared to some people but will still write a fair few i will always be reading and ratings other peoples reviews hope you can return the favour, thanks x:)

Member since:08.11.2011

Reviews:1

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They say it's free but is it really ???

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10.11.2011

Advantages:
Get to communicate with other Blackberry owners for free

Disadvantages:
Not free as Blackberry state it is  : (

Detailed rating:

Instructions / Help

Ease of use

Ease of Installation

Value For Money

Reliability

Range of extra features / functions

Manufacturer Support

1 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. jesi

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Blackberry are taking the world by storm with their various mobile phones now, they have the curve, bold, storm and torch and now they have released their own version of the Apple's Ipad.

Each one of these models has a piece of software on it called Blackberry Messenger (BBM for short), this software allows any Blackberry user to send free and unlimited sms/mms to any other Blackberry device, they call it Blackberry's free text service, but is it really as free as they say ?

No its not, they claim that if you get your Blackberry mobile phone on a pay monthly (contract) phone then Blackberry Messenger comes free as standard but I went into town and had a look at the wide variety of Blackberry's they have to offer on Pay Monthly as I have one myself and wait a minute I thought I remember them saying that Blackberry Messenger comes free as standard on any Pay Monthly Blackberry, well what a lie that is, to get a middle range Blackberry Bold, Pay Monthly price for 300 texts, 150 minutes and unlimited internet is around £27.50 a month, for the same phone you can get 350 text, 150 minutes, unlimited internet and BLACKBERRY MESSENGER but for this one you pay around £38.50.
So if my maths is correct you are paying around an extra £11 pounds for 50 more texts and this so called FREE Blackberry Messenger that is suppose to come free with every Blackberry phone on a pay monthly contract well, obviously not.

Many people now-a-days are less reluctant to just part with £38.50 every month without fail so more and more people are turning to Pay As You Go phones, on pay as you go you can get all the phones you would get on Pay Monthly but your not tied down with a contract but then you don’t get all the free stuff, Blackberry claim they have made Blackberry Messenger free to Pay As You Go users too, and what a lie again.

You top up for £10 on a Pay As You Go phone, then anything upto £100, Blackberry say if you top up £10 you will get 300 texts and unlimited internet on a pay as you go phone, or if you top up £15 or more you will get 500 texts unlimited internet and this so called free BLACKBERRY MESSENGER, if it is free then when do you have to top up a fiver more than the minimum to get it and if you don’t top your phone up every month they cancel you Blackberry Messenger, and don’t reload it back up for you until you have topped up atleast another £15 or month.

Blackberry should stop trying to sell their products more by false advertising its great as a company and the customer services are great but why put a downer on it by saying you get things like free Blackberry Messenger if you don’t. !!!

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Comments about this review »

jesi 11.12.2011 00:44

Welcome to Ciao! Thank you for sharing your insight with us on this feature of Blackberry phones. My husband has a T-Mobile contract with a Blackberry, but he has never tried BBM . . . he does have unlimited internet (I think he pays £30/month) and COULD use BBM if he wanted to, but really isn't enamoured with the 'instant chat' types of features. . . . this would be a much more useful review if it gave more information about BBM itself instead of just telling us that it isn't really free . . . we all know that you pay for everything one way or another . . . on PAYG, you can often get 'free' offers like 'free texts for life' but they assume a minimum top-up of £10/month which (if your usage is like mine) you don't need to do, so you lose the free texts until you top-up again. . . . I expect it is the same with BBM . . . it is made available by RIM Blackberry, but it is the networks who put restrictions on it. . . . to edit this, use the 'edit review' link and add more information . . . &#9829 ~ Jesi ~ &#9829

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Product details

General / Category Internet & communication applications
General / Subcategory Internet & communication - instant messaging application
Header / Localization English

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This review of BlackBerry Messenger has been rated:

"somewhat helpful" by (100%):

  1. jesi

The overall rating of a review is different from a simple average of all individual ratings.

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