Home > Internet > Online Shopping > .com Online Shopping > Blackleaf.com (since 2009)

Blackleaf.com (since 2009)

Product Information

Community Quote

I ordered a pair of shoes in UK size 10 and after two weeks of waiting, a US size 10 turned up at my door. Despite my plea to get this turned around quickly, no one seemed to care that a mistake had been made. It then took a lot of emailing to finally get someone to rectify this. This took ... Read review

User reviews »

1-5 of 7 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 1aldronys

aldronys

Awful customer service and poor delivery

AdvantagesWide range of items, easy to use site.

DisadvantagesNo customer service, no stock, poor delivery, careless mistakes and frustrating to deal with.

"I ordered a pair of shoes in UK size 10 and after two weeks of waiting, a US size 10 turned up at my door. Despite my plea to get this turned around quickly, no one seemed to care that a mistake had been made. It then took a lot of emailing to finally get someone to rectify this. This took a further two/three weeks. They eventually refunded the postage after a lot of arguing. In an attempt to give them a second chance, a couple of months later i ..." Read review
09.05.2011

Ciao members have rated this review on average: helpful

Community Level 1mr_loh

mr_loh

Terrible customer service and dishonest tactics. Review with images

AdvantagesNone.

DisadvantagesWasted time sending wrong item back at my own cost. They refuse to refund.

"Refused to refund return postage after they sent the wrong item. I notified them that the listing I ordered from had two different sub images after receiving the wrong item. I took a screenshot and sent it to them (see attached image). They haven't acknowledged or responded to my emails regarding the photographic evidence and incorrect listing. Since then the listing has been amended and I received a response claiming that I ordered the wrong item, ..." Read review
15.04.2011

Ciao members have rated this review on average: somewhat helpful

Brilliant company to deal with

AdvantagesGood customer service, cheapest prices

Disadvantagesnone

"After reading reviews I was a bit dubious about using this company, but after a bit of research I found out that most of those reviews were from when Blackleaf was under its old ownership. I'm going on holiday in a few weeks so need some board shorts and normally a TKMaxx bargain hunter I was disappointed with what was on offer so tried some online retailers. Blackleaf was the cheapest by far for what I was after and had the best selection on offer. ..." Read review
19.07.2011

Ciao members have rated this review on average: somewhat helpful

Blackleaf - Great Service, Quick delivery as promised

AdvantagesGood range, good service, good prices

DisadvantagesNo tracking on the slower delivery options

"I have now purchased several items from Blackleaf and felt compelled to write a review. Each time that i have made a purchase the service has been excellent and when i had to return an item (that was a bit tight on the waist) the returns procedure was simple and I quickly received the size i needed. The staff were really helpful when i called and dealt with my query quickly and efficiently. My last purchase was a pair of DC Trainers and they were ..." Read review
03.03.2011

Ciao members have rated this review on average: somewhat helpful

The Amazing CamelBak Groove. filtered water as you drink.

AdvantagesFast shipping - Quality Products - Good After Sales

DisadvantagesNone

"...that i clicked through to Blackleaf.com i could tell that i had come to a website worth bookmarking, its easy to navigate sire made it fast and simple to find the item that i was after. They had a great rang of products that i was to choose from, and in the end going with the larger 750ml CamelBak Groove. I use this for drinking water from at work, giving me a large bottle and filtered water during the day, The bottle itself is solid and i can ..." Read review
18.06.2012

Ciao members have rated this review on average: somewhat helpful

Show all 7 reviews

Sponsored links

Product Information for "Blackleaf.com (since 2009)" »

Product details

Type Clothing & Accessories
Domain Extension .com

Ciao

Listed on Ciao since 15/07/2011

Compare Blackleaf.com (since 2009) to other similar Online Shopping »

similar by Type (Clothing & Accessories)
Easy to order, easy to use website & more
Pay for delivery (*)
An excellently laid out website with excellent products and customer service!
They have some colours translated so it does not give the true colour's names (*)
great range of clothing & sizes, fast delivery
No UK customer service, lengthly refund/exchange process, can't take returns to store. (*)
SHOP TILL YOU DROP AT HOME, LOADS OF CHOICE, DELIVERED
NONE ENCOUNTERED YET (*)
cheap, lots of plus sizes at the same prices, good plain designs
finishing and sizing inconsistent, delivery and refunds take ages (*)
similar by Domain Extension (.com)
gets items sold
junkies in your house, bad design, overpriced (*)
None. This is a terrible company who don't know the meaning of the words 'customer service'
Everything. Don't go near them. Ever. (*)
Damn cheap clothes and accessories!
Limited availability of goods, often only small sizes (*)
Stress free shopping, No kids or husband. shop at leisure
Can't always see all the offers, substitutions, errors mine or tesco's (*)
similar by Name (A-Z) (B)
Good value for money, and a great, excitable, extensive choice of gifts!
The worry of having to trust the post man! (*)
Good Quality, Very good price
none! (*)
Easy to use; good service; good selection
potential availability issues; (*)
Seem to be cheap, but impose massive C.O.D. surcharges on buyers
Dishonest cheats (*)
(*) Reviews by Ciao members


Are you the manufacturer / provider of Blackleaf.com (since 2009)? Click here