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I am having such a nightmare with this company. The first package seems great for the price but then the books go up in price and then they send you items you never asked for...read the small print...if you do not place an order every month they will automatically send you the Editors Choice of Books and make you pay for them, saying this is what you agreed to in placing your first order. I have sent these back but they will not clear them off my account, even though I have returned them by recorded post. I have complained and instead of removing my charges they have added over £100 to my account as a contract cancellation charge, even though I have never asked to cancel the contract - all I asked was they remove the charges for the returned books and advise me as to books I can purchase that will count towards me fufilling my contract with them, that way I can close the account.....Complete nightmare!
Sorry for the low rating but you really need to add more information to get the better ratings. For example, what is the typical price of books, how many books do you get to choose from, how long are you contracted to purchase books for etc. I am happy to re-rate if you edit.
catrinaf 30.03.2006 10:17
Hi and welcome to Ciao - Sorry for the low rating, but you need to put a lot more information into your review. Have a read around at similar reviews; especially those rated as very helpful or exceptional, for an idea of what people want to read in a review. If you want any help or want me to re rate, leave me a message in my guestbook - Cat x x