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Boots Kitchen Appliances

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... This is the story of my washing machine saga with Boots.............. Having done the very boring job of researching integrated washer dryers on the internet to find a machine of the right dimensions at the best price with a company that I'd actually heard of, I came across Boots kitchen ... Read review

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Very disappointing Experience

AdvantagesEarn advantage card points, good range and prices

Disadvantagesthey didn't deliver, bad communication

"...heard of, I came across Boots kitchen appliances. Since I've been a loyal customer of Boots for a few years now, I thought this was a company I could trust and proceeded with my order. The website itself is clearly set out and easy to search, and they have a really wide range of products - in my case, integrated washer dryers! Ordering was easy: after adding the product to basket, I was given the option of having my old machine collected and ..." Read review
02.07.2008

Ciao members have rated this review on average: very helpful

Community Level 1first12000

first12000

Review of Boots Kitchen Appliances

AdvantagesGood communication, delivered on time as promised, prices pretty good

DisadvantagesNot free delivery. Delivery company didn't all they were supposed to.

"...delivery firm (Wincanton) rather than Boots though. Overall, I was very pleased with the whole purchase and I even get Advantage Card points worth £15.12. ..." Read review
16.11.2007

Ciao members have rated this review on average: very helpful

Rude, unhelpful. v.v.v bad experience

Advantageslong delays on phone calls

Disadvantagesworst customer service

"...to them, found out its boots sister company. they delayed sending someone out for 6 months. then claimed it was wear n tear. i was advised to save my telephone bills that will help me to buy a new washing machine. Boots isnt going to help. Now the machine is paked up. bearing, gaskit seal and the pump is gone. they asked me to send out a report explaining what was wrong with the machine. I did that. they got back to me afer 2 months, when the warranty ..." Read review
31.10.2012

Ciao members have rated this review on average: helpful

Community Level 1TaffyB

TaffyB

Where to start - Avoid Like the Plague

AdvantagesNone, at all, what-so-ever, not even advantage points at the moment.

DisadvantagesRaised blood pressure, 2.5 working days lost with no compensation, wrong appliance

"...not ever consider buying from Boots Appliances. In short, they delivered the wrong appliance, on the wrong day, with a dent - and we have had to pay extra for the privilege. It has one star in the rating as you can't give it none. We ordered a new fridge freezer in mid July, for delivery on a Monday in Mid-August. Despite a phone call on the Thursday before and an e-mail on the Friday morning confirming the delivery on the Monday, we returned from ..." Read review
18.09.2009

Ciao members have rated this review on average: helpful

Community Level 1raikat

raikat

Worst Service - Check product condition

AdvantagesYou get what you pay for - cheaper than other suppliers but service is also cheap.

DisadvantagesCustomer service is rubbish.

"Worst Experience Bought Washing Machine & Fridge Freezer online and paid for connection service. First delivery attempt - wrong Washing Machine colour delivered. Second planned delivery to correct error, driver arrived earlier than planned but would not wait, so I had re-arrange another date. Finally 4 weeks after buying the product right colour Washing Machine was delivered, driver proceeded to connect and after completeion I signed delivery ..." Read review
21.09.2008

Ciao members have rated this review on average: helpful

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Product Information for "Boots Kitchen Appliances" »

Product details

Type Home & Garden

Ciao

Listed on Ciao since 16/07/2005

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