Home > Shopping > Offline Shopping > Health & Beauty Shops > Boots (Shop)
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129 Reviews

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The local branch stunned my wife with a demand for over £9 for a tube of Viscotears Gel eye drops 10g. By the time she noticed the obvious mistake and attempted to return the goods, Boots insisted... more

User Reviews

for Boots (Shop)

Rating Summary based on 129 reviews

  • 5 Stars
    58
  • 4 Stars
    43
  • 3 Stars
    15
  • 2 Stars
    4
  • 1 Star
    9

Detailed rating

  • After-sales service
  • Availability
  • In store customer service
  • Layout & presentation
  • Price
  • 3.8
  • 3.7
  • 3.9
  • 3.9
  • 2.8
  • 120 of 120 Ciao users found the following review helpful
    Picture of karimkha

    karimkha

    User recommends the product

    Advantages Advantages Advantage points; Health and Beauty products; much more

    Disadvantages Disadvantages Can be expensive; poor customer service.

    Boots is one of my favourite retail shops. It is one of the most famous and desired cosmetic chain-stores. BOOTS THE CHEMIST The first thing I discovered when I came to the UK years ago was the Boots store at Heathrow airport in duty-free. I entered the shop and I was very impressed by how organised it was; I found everything - from beauty products, food and even baby clothes; all under the same roof. So I decided then, that, when I'm settled in, I would look for a Boots store and explore more! When I settled in, I hit the shops, looking for Boots stores; I knew later that the shop is called ... more
  • 83 of 83 Ciao users found the following review helpful
    Picture of Pumpkin

    Pumpkin

    User recommends the product

    Advantages Advantages Huge range of products, fantastic and regular special offers, great loyalty scheme

    Disadvantages Disadvantages Sometimes over-priced, pharmacy is not as good as smaller pharmacies

    Boots is one of my favourite shops, but it is also one of the most difficult shops on which to write an opinion, as it sells such a range of products, and is also a shop that just about everyone is familiar with. I’m going to give a general overview, and then explore in more detail some of my favourite things about Boots. My main experience of Boots is of its Bournemouth Town Centre branch, a good-sized branch on two floors, and its smaller Boots Pharmacy branch, which comprises a pharmacy, a small area for snack foods, and very basic essential toiletries. I’ve also visited many, many other ... more
  • 90 of 90 Ciao users found the following review helpful
    Picture of Autarkis

    Level 8 Autarkis

    Member since 04/12/2008

    Reviews written: 227

    5 Stars Come out smelling pretty Review with images 28/01/2010

    Advantages Advantages Advantage points, good range of products

    Disadvantages Disadvantages Bad experience with delivery

    Boots stores can be found in almost every town, and they sell a wide range of products from every day essentials, beauty products, fragrances, hair care, electrical goods, and they have a large mother and baby section. As well as this Boots offer a range of services which include a pharmacy, opticians, and photo processing in their larger stores. All of their stores are pushchair and wheelchair friendly with easy access and large automatic doors and lifts, their shops are well laid out with plenty of space for parents with pushchairs. The stores are always tidy and clean and very bright, and ... more
  • 50 of 50 Ciao users found the following review helpful
    Picture of 1st2thebar

    Level 7 1st2thebar

    Member since 11/05/2005

    Reviews written: 468

    3 Stars W'ASDA he the HBOS who gotta BOOTS!!! Review with images 17/06/2009
    User doesn't recommend the product

    Advantages Advantages Still available on High Street

    Disadvantages Disadvantages Not ethical anymore

    Alliance BOOTS Retailer Title: W’ASDA he the HBOS who gotta BOOTS!!! Owned by: KKR New York Equity Firm and Stefano Pessina From July 1st 2009, shamed ex-banker Andrew Hornsby will take over as CEO of Alliance Boots. I was looking for a shocking headline for the last few days for this article and plumped for this one. Mad dogs and Englishman, the whole vision spells utter disaster for the Alliance Boots retailers who have been solvent since 1849, thanks to shop keeper Jesse Boot. I don’t think Jesse Boot would have approved of his brand 160 years on especially as it has been taken over by an ... more
  • 46 of 46 Ciao users found the following review helpful
    Picture of kiss_me2070

    Level 8 kiss_me2070

    Member since 11/02/2004

    Reviews written: 1021

    User recommends the product

    Advantages Advantages Great products for everyday beauty needs!

    Disadvantages Disadvantages Some unknowledgable staff!

    Boots are a large store and there is no doubt at least 1 in every town. They sell a large range of cosmetics, beauty products and have a large pharmacy as well. Boots also not only have an opticians but a photo processing department as well. ***ABOUT BOOTS*** Boots started off in 1849, when John Boot opened a herbalist shop in Nottingham. Since then boots has grown into a large store with their first pharmacist being appointed in 1884. Since 1849, they have introduced many cosmetics, such as No7 which was introduced in 1935. Their Soltan sun care range was introduced in 1939. Boots now not ... more