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11 Reviews

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I had a complaint about staff at one of Boots stores and despite it being chased up the store manager failed to respond. Six weeks later he still has not asnwered the complaint and the matter is... more

User Reviews

for Boots

Rating Summary based on 11 reviews

  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    2
  • 2 Stars
    4
  • 1 Star
    3

Detailed rating

  • Customer service
  • Efficency & Reliabilty of service
  • Postage & Packing
  • Speed of processing
  • Value for money
  • 2.9
  • 2.2
  • 4.8
  • 2.9
  • 2.9
  • 32 of 32 Ciao users found the following review helpful
    Picture of o.gerbilpants

    o.gerbilpants

    User doesn't recommend the product

    Advantages Advantages Good Customer service when it goes wrong

    Disadvantages Disadvantages When it goes wrong it really goes wrong. Expensive

    I have had a nightmare with boots. I thought that because Boots is such a big brand, that it would be fine. I'll set the scene. We had a big social event at and I took loads of great pictures (inc. the board looking sheepish). I decided to get the two rolls of film on a picture CD so we could could put them on the Company website. I took them into Boots on Thursday 1st March and was told that they would take three days, which was longer than I expected but because of the relative newness of this type of thing I went along with it. For £9.99 per film I expected good prompt service. Friday I got ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of buzzy

    buzzy

    User doesn't recommend the product

    Advantages Advantages Free upload of film to internet

    Disadvantages Disadvantages They lose your film

    I returned from my hols last week. With baited breath, I dropped one roll of APS film to Boots for next day development (thankfully, the other film I took on my trip was still in my camera). Included in their normal developing service is a free upload of the film to Bootsphoto.com, where you can send the pics and share them to your friends. For the record, this is the only reason that Boots has an edge on its competition, despite their absolute incompetence as a photo developer. The next day, I turned up to Boots with my film stub. Ah, no, they can't find my film, they say. It should've come ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of perovenaca

    perovenaca

    User doesn't recommend the product

    Advantages Advantages Good quality

    Disadvantages Disadvantages Cost

    Went on a wet camping trip abroad so chose 2 identical disposable cameras. I wanted the option of sharing the photos with friends over the internet so I opted to have them on CD as well, but as the price wasn't great, hence I decided to wait 3 days. On picking up the photos (and waiting in a 20min queue) I was shocked to find one of them cost £1 more than the other, even though they were same size, same amount of photos, and no real difference between them. The shop assistant was baffled, but without calling the manager and waiting much longer, she couldn't change it... Now I have the photos ... more
  • 30 of 35 Ciao users found the following review helpful
    Picture of Gareth113

    Gareth113

    User recommends the product

    Advantages Advantages 3 for 2 - GREAT BARGAINS!!

    Disadvantages Disadvantages to difficult to chose from the range.

    Just before everyone reads, i just like to make it clear to everyone that i have realised that have this in the wrong catagory. Although this catagory is for Boots, it is to do with photography. So please try and ignore the catagory and just try to focus on my op on Boots stuff, Thanks xx Well, I am probably the most organised member of my family. I have bought everyone’s Christmas present and they are all wrapped and hidden. The only activity I have left to do now is write out Christmas cards - but there is plenty of time for that! The thing I do not believe has plenty of time to do is of ... more
  • 16 of 17 Ciao users found the following review helpful
    Picture of anjib

    anjib

    User doesn't recommend the product

    Advantages Advantages can get them done in an hour (so can other places)

    Disadvantages Disadvantages price, quality of photo's

    Several years ago, I had been to a friends wedding and between the ceremony and evening reception, nipped into town to get some photos delivered and put in an album so they could have them in the evening. I took them to Boots to have them developed on the hour processing. They were expensive, but for a special occasion as this, I didn't mind. When I got them back, I was very dissapointed as they were very dark and some of the colours didn't seem true. I complained and they re-developed them free of charge. They were a bit better but still dark. Recently, I wanted something developing quickly ... more