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Boots - the Store

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5 Sep 24th, 2008 

25 Ciao members have rated this review on average: very helpful

Advantages:
Quality products all under one roof

Disadvantages:
None

Recommendable Yes:

Detailed rating:

Value for money

Speed of processing

Efficency & Reliabilty of service

Customer service

Postage & Packing

Spottydog11

Spottydog11

About me:

I enjoy writing about all sorts really. I love travel and am pregnant at the moment so expect a lot ...

Member since:07.09.2007

Reviews:395

Members who trust:42

Everybody's favourite High Street chemist and beauty store!

The Boots Company PLC is a chain of high street stores known for their pharmacy and beauty/health products. You can find a Boots on just about every high street in Britain. In fact Boots has approximately 1,500 stores in the UK and abroad. This is the thing I like most about it, you are always guaranteed to find a store wherever you are in the country which makes it easy when you need to buy a repeat brand or just need to pop into one quickly because you have left your toothbrush at home on a weekend away.

Boots was founded in Nottingham in 1849 by a gentleman called John Boot, hence the name and turned into a chain by his son Jesse. Boots stores are very easy to spot and recognize on the high street. They include a big blue sign with Boots written on it in cursive white writing. The sign was actually based on a design made by one of Jesse's sign writers in the 1870's.

Like I said, Boots were primarily known for their pharmacy which still exists to this day. They are generally at the back of each store and offer a prescription service. I have found that they always have the medicine you need on hand and will package it up for you within 15 minutes which is not a bad wait time at all. They always have a qualified pharmacist on staff to answer any questions you may have. They now offer a free repeat prescription service where the drugs are sent straight to them from the doctors so saving you time and effort.

Boots has now diversified quite a bit from the old days to offer lots more services such as health/beauty, Boots Opticians, one-hour photo processing to name but a few. In fact I believe Boots are great for health and beauty supplies and this is where I generally get most of my products. The great thing is that they sell name brands of products that are well known and respected in the beauty market and include so many things you want to buy. In fact, I sometimes go into Boots just to browse at the products and get lots of different ideas of things that I would like to buy. They have a big section of make up counters/cases where lots of different products are sold such as Maybelline, Revlon etc. Here they stock pretty much the whole range where you can try the testers and then buy what you like.

Boots also do their own range of make up/cream called No.7. Just this last year their No7 Protect and Perfect Beauty Serum had women flocking to their stores to purchase it and they sold out because the benefits were so highly regarded. The No 7 range also includes make up, etc which I have to say is pretty good. I don't use it all the time but now and again I do and it is very well priced.

They always have great offers on in store too such as buy two, get the third free etc. These are generally on products that you need and use daily such as face creams etc so whenever they do run this promotion it is really worthwhile because you can stock up and it's cheaper for you in the long run.

They do some great beauty gifts, especially around Christmas time where there are lots of sets you can buy, both for men and women that include perfumes and lotions etc all wrapped in nice gift bags or boxes.

I would say that you can pretty much find anything you want in store, from vitamins, perfumes, electrical items to shampoo's, tights, hair accessories etc. They also do a range of healthy eating foods as well such as sandwiches; fruit etc with the nutritional information labeled on the front to promote a healthy awareness.

Boots have a customer loyalty card called the Advantage card. They actually market it as "The UK's most rewarding loyalty card" and I have to say I find it very good. I have been a member for years now and enjoy the benefits to this day. For every pound spent you collect 4 loyalty points. Each point then equates to 1 penny so obviously it does take time for them to add up but they often offer extra points when you buy a certain product which can help to boost your total. So for example if you have 499 points you can buy something that is priced at £4.99. I believe you can buy any product in the store you wish with your Advantage card points but you have to have enough points to cover the cost, you cannot for example try and buy something for £5.01 with only 499 points, even if you substitute the rest for cash. If you only buy something for £2.99 you will then have 200 points left on your card.

Apparently the Boots Advantage card is Europe's largest loyalty scheme with over 15 million cardholders. I basically view it as free money in a way. I buy all my repeat products in Boots such as toothpaste, deodorant etc and just keep on collecting the points.
Boots offer a number of clubs too that people can join and then get the benefit of money off on products that relate to that club. For example for any mums or mothers to be out there they offer a parenting club where you not only get some helpful advice but also money back or points on items such a nappies etc. They run a health club too which gives a discount of those types of products to members.
Boots is a good quality store with great products, knowledgeable and helpful (sell most of the time) staff and a credit to the British high street! 

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Comments about this review »

Expired-Account 04.10.2008 16:13

Great review, very informative

paulhanton 24.09.2008 16:44

Good consumer review, nice one.

blackmagicstar4 24.09.2008 14:47

Great review x

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