ashford 4

ashford

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Member since:21.06.2000

Reviews:581

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Good but Not as Good as Before

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26.10.2001

Advantages:
Good range of accounts .  Competitive .  Offshore Accounts

Disadvantages:
Quality of service declined recently . Not many branches in the South

Recommendable Yes:

Detailed rating:

Competitiveness of APR

Product package

Additional Charges

Security and Privacy

Quality of Customer Service

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13 Ciao members have rated this review on average: helpful See ratings
very helpful by (14%):
  1. willow
  2. rakhan
  3. Versatile
helpful by (86%):
  1. EmmaJ
  2. Squiggles
  3. dave27
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I have had accounts with the Bradford & Bingley Building Society since 1979 when I obtained my very first mortgage with them and was required to open a savings account. That was in Yorkshire and,of course,there are a lot of branches of B&BBS in that county.

I have long since paid off the mortgage but I still have two accounts with this Building Society,one in England and another offshore in the Isle of Man. B&BBS has converted to a bank and I,along with thousands of other investors,hoped to get windfall in the form of shares.However, I have yet to receive any payment.

My experience with the Bradford & Bingley has mainly been a pleasant one. I found they are friendly but efficient,they regularly used to update me with details of new accounts, interest rate changes and other happenings. Their response time to any queries is fast and my offshore account gets an attractive rate of return coupled with a further bonus if I make less than two withdrawals in a year. However, since conversion to a bank I have found they do not respond as quickly to requests as before and now do not even acknowledge my small deposits that I make into my UK account.So whilst I have basically a good opinion of them I do feel the standard of their service since they became a bank has declined somewhat.



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Comments about this review »

elspeth334 26.10.2001 09:43

I received my windfall ages ago you should query it Cheers Elspeth

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Review Ratings »

This review of Bradford & Bingley Building Society has been rated:

"very helpful" by (14%):

  1. willow
  2. rakhan
  3. Versatile

"helpful" by (86%):

  1. EmmaJ
  2. Squiggles
  3. dave27

and 16 other members

The overall rating of a review is different from a simple average of all individual ratings.



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