Breakdown Organisations

The AA, The best

Advantages: Value for money, great customer support
Disadvantages: None yet!

...the task of comparing The AA and RAC, not easy I'm afraid, I asked work colleagues, looked on ciao and dooyoo and eventually choose The AA as it saved me £1.90 a month in comparison to the RAC, a discount I received due to being with The AA for my car insurance. It seems that both companies have people who rave about them and equal amounts of people who aren't satisfied with either or believe roadside cover is overpriced. Usual format here, I will ...
...UK. Finally in 2008, The AA fielded 5.6 million calls with 3.6 million requiring assistance. What they offer? Cover for your car and yourself. Whether it be your motor not starting on your driveway all the way through to breaking down on the motorway. Packages offered Roadside - This is the basic option, it provides assistance if you've broken down at least 1/4 of a mile away from home. If they can not fix the problem there ...

NHilton24 22.02.2009 · Read Full Review
Ciao members have rated this review on average: helpful
Review of AA

Tell them if you change your car or pay £45 for a callout

Advantages: I do not use Green Flag anymore and will never do so again
Disadvantages: Hidesa fundamental policy requirement in the small print

Green Flag provides a summary of what it thinks are the main points you need to know about the policy but hides in the small print that you are not covered if you change your vehicle. A month or so after changing my car I broke down and found that as I had not informed Green Flag of the vehicle change they wanted £45 for the call out. I had to talk to several different people and pay money over the phone before they would send someone out to help ...
...and phone calls to get an answer. I will never use Green Flag again. In my view I would be forgiven for inferring that Green flag deliberately keep this policy requirement hidden in small print to increase revenue from people at a time when they most need help. ...

ianmit 21.03.2009 · Read Full Review
Ciao members have rated this review on average: helpful
Review of Green Flag

RAC saved Rex!

Advantages: Great Service
Disadvantages: None for me

...I received 3 years free RAC cover with the deal. Fantastic. Fast forward 5 years and I have only ever used their service once, something I would consider to be a good thing. However, my one single experience was a very positive one and I am now with them as a loyal member in my new car also. I thought I would share my experience to show the level of service that I received. My Experience -------------------- As I said, my level of cover came ...
...remembered I had cover with RAC and reached for my glove box and the car manual with all the details on my cover stated inside. First Contact ------------------ I called the free phone number that was clearly printed on the membership card I had been given and explained to a very friendly lady, that I was under the impression I had cover needed assistance. She took my license plate number and informed me that I did indeed have 3 years cover from ...

chugglebunny 11.05.2009 · Read Full Review
Ciao members have rated this review on average: very helpful
Review of RAC

halfords fitting service

Advantages: nice allways aviable customer service
Disadvantages: but after any damages you can`t find anybody to took to you.

I`ve took my car to halfords tooday to fit the new speakers in. My car is a vw passat new shape. i`ve asked them if they know how to remove the door pannel to get them changed. they told me that yes they know. I`ve been told to come back after an hour. when i came back they told me that they cant replace it. The side pannel has been sticked back in. the result of that was`t good. the fitter said that the clips has been broken cost of 1 pound. I ...
...200£. they will ask their head office and will let me know if the costs of repair will be paid by halfords. I have a bad fillings about that. I wont recomend the halfords to enybody else. If they dont know how to do the job, they should`t even tray. ...

leninek 16.05.2009 · Read Full Review
Ciao members have rated this review on average: helpful
Review of Halfords - Motor Repairs

Autonational Rescue

Advantages: Cheap
Disadvantages: Bad customer care. All callouts seem to take 1+ hours.

...recently had cause to use Autonational Rescue. I had a blow-out on the A10. The tyre spanner gave out and I had to call them out. 5 minutes later, the Police arrived and informed me that I would have to be towed (for a charge of £105). I recalled Autonational, and had a short conversation with an unhelpful lady who told me it could take upto an hour, but then said the truck was 5 minutes away. 15 minutes later, the truck driver called and asked where ...

Waylander77 04.09.2007 · Read Full Review
Ciao members have rated this review on average: helpful
Review of Autonational Rescue