I wish I had read the reviews on here before I purchased a car from Bristol Trade Centre. I am so streesed and upset by the experience I am starting to feel ill! I have had the car 3 months, it has been back to them 3 times for the same problem and its still not fixed. The car is at present ... Read review
(+) loads of cars, great choice, friendly helpful staff no pressure, fantastic prices. (-) can get very busy on the weekend, we had to wait to be served, best to get there early.
...I purchased a car from Bristol Trade Centre. I am so streesed and upset by the experience I am starting to feel ill! I have had the car 3 months, it has been back to them 3 times for the same problem and its still not fixed. The car is at present sat on my drive completely useless! I have written to the manager requesting a refund. They offered me an exchange but when i went to look for something else this too was faulty and they wanted me to start ... ...I have already paid. They have said i'm not paying any more a month so whats my problem!! I have written again stating that I do not want an "exchange" but i want the money back i've so far paid and the credit agreement cancelled. I have been in touch with trading standards but have yet to hear back. How are such a big company getting away with this, aren't there governing bodies out there that protect innocent people like us? Has anyone ... more
I wish I had read the reviews on here before I purchased a car from Bristol Trade Centre. I am so streesed and upset by the experience I am starting to feel ill! I have had the car 3 months, it has been back to them 3 times for the same problem and its still not fixed. The car is at present sat on my drive completely useless! I have written to the manager requesting a refund. They offered me an exchange but when i went to look for something else this too was faulty and they wanted me to start a whole new crdit agreement not taking into account what I have already paid. They have said i'm not paying any more a month so whats my problem!! I have written again stating that I do not want an "exchange" but i want the money back i've so far paid and the credit agreement cancelled. I have been in touch with trading standards but have yet to hear back. How are such a big company getting away with this, aren't there governing bodies out there that protect innocent people like us? Has anyone out there actually managed to "win"?
Advantages: Some of their cars are not that bad Disadvantages: Run by ruthless, lying, arrogant management
I must be honest, we are delighted with our new Vectra and it is running very well, however the experience getting there has been somewhat stressful.
We were offered £2000 part exchange, which we were not happy with so we walked away. A salesman actually chased us out to our car and offered us the £3000 that we were looking for, so we agreed to go ahead with £2500 deposit and £2000 finance.
After being pushed to leave a deposit, we returned the ... ...We were surprised that this whole process only took 30 minutes, and left feeling quite pleased, as we overheard several people saying that they had been waiting around for over two hours.
When we got home we looked over the paperwork again only to discover that £3000 had been put on finance, I called the next day so they could correct their mistake only to be told that the extra £1000 was for various insurances and guarantees. We definitely never ...
chilcott1 08.07.2007 (25.10.2007)
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...like to inform you about BRISTOL TRADE CENTRE. Few weeks ago I bought a car from them, and basically, I can say that is my worse experience as a customer since I am living in this country. as I discover in the internet that I am not the only one who is not happy about them. To be honnest I was very naive, I just trusted them thinking that they were honnest. BTC sold me a car with lot of problems, firstly I had to wait a week before taking the car. ... ...problem of code etc...the first day I took the car I arrived at home and as soon as I parked on the street the petrol was pourring a lot, it was really scary because both me and my girlfriend had cigarettes in our hands. when I return there they did not bothered at all making me wait more than 2 hours. and finally telling me to leave the car and come back the following day. amazingly it was 2 other customers very angry and complaining.
The other ...
papafall 27.07.2005
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I bought a car from BTC that cost £5000.00. It was only 2 years old with 21,000 miles on the clock. The salesman promised the earth to me. If I left the car with them for two weeks before I collected it they would sort various things out such as filling in a scratch on the paintwork, new wheel covers and a full valet amongst various other things. On collection nothing had been done to the car since I last saw it! and I had made another 3 hour journey ... ...things such as a manual and a jack and a toe rope loop etc. So, I went back down to the salesman who proceeded to take these things out of another car of the same model, therefore leaving some other unsuspecting person without them!
When I eventually drove away in my new car I discovered it had many things wrong with it including the fact that I was driving with my feet in a puddle of water whenever it rained. They made me make another 3 hour journey ...
Louise24 01.10.2003 (28.08.2005)
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Advantages: Very good at making the sale Disadvantages: Crap after sales
I bought a VW Golf GTi from BTC recently. I was encouraged to part ex my old car and take this one home the same day as the salesman would earn extra commission. This suited me at the time and I arranged to take the car back up (130 mile round trip) to have the cambelt service, valet! etc done then. A courtesy car was provided and the cambelt service and brake discs & pads etc were replaced. As I collected the car, they didn't have time to do the ... ...disgustingly filthy on the inside) and noone had looked at the poor acceleration issue until i mentioned it again, result an air intake sensor had gone. result - to be booked back in 2 weeks time for another round trip of 130 miles and another day in an awful Daewood Matiz. As it happens, I also had negotiated in the deal a new key which had arrived but not been programmed. I left the car with them on the 2nd visit for 3 days - during which time ...
CSJC 19.08.2004
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Quick review of Bristol Trade Centre Car Supermarket
rubbish,rubbish,rubbish pushy sales people get you signing paper work after paper work no time to read it ,they quckly read out bits out they say are important make out they are doing you a favour by throwing in free parts and labour for signing today. get home to find parts and labour has cost over £2000 !!! no after sales service whats so ever!! dont buy a car from here its a rip off!!! ...
niksmith 10.07.2007
Ciao members have rated this review on average: helpful Review of Bristol Trade Centre Car Supermarket
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