Britannia Building Society

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Britannia Building Society

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Super

“A Fairer Society”

published 29/02/2008

ProMutual society means cashback, excelletn customer ...

ConsSavings and mortgage rates are a bit average

Britannia is a mutual building society, with branches in most towns. I have both a mortgage and a savings account with them and have been in several branches near where I live recently, for one reason and another, so I thought I'd tell you all about it! THE MUTUAL BUILDING SOCIETY What this means...

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Good

ProPart of the Co-operative Banking Group

ConsAverage rates can be easily beaten elsewhere.

The Britannia Building Society is part of the Co-operative Banking Group. Although it is technically a bank, it remains has no share holders and acts like a building society. Like a true building society, it is owned by its members (it’s a mutual society) and so has no share-holders. While this...

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Excellent

ProGood products, excellent customer service and hone...

ConsDoes not offer debit card facilities (to my knowle...

The Britannia Building Society is only a small building society, but prides itself on being a mutual society. They are a small operation compared to the big banks, but despite this it’s a far more friendly society. Through their commitment to members they plough the money that has been...

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Satisfactory

ProCheap rates

ConsAppalling telephone support

Good rates. Bad customer Service. If you are looking for a cheap deal on a mortgage, with one of the few remaining building societies, then pick Britannia. Their two year, fixed rate offer, is particularly good and is frequently in the Sunday Times "Best Value" league tables. But you do pay for...

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Excellent

ProExtra bonus payment upto £500 a YEAR

ConsNone

I have been a member of Britannia Building Society for the last four and a half years. The customer experiance which I have had during that time is second to none. Other banks and indeed larger building societys (such as Nationwide) are always so impersonal, always with much busier branches the...

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Excellent

“Stewart 46”

published 24/10/2008

ProLocal branch

Consnone

After the recent furore with banks being bailed out and compensation schemes being put in place and with the stark realisation that over 75% of our money was with our high street bank which given the above was not an ideal situation we started looking around to place some of our money elsewhere...

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Not for me

Pronone

Consinconsistent advice, false promises, missed deadli...

Probably the most incompetent bunch of idiots I have ever come across. I am trying to buy a new house, I am an existing customer, have a massive deposit and am marked as 'ultra safe' as a customer - even with my slightly larger mortgage. I have been calling 3 times a day 6 days a week for the...

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Super

ProCompetitive products, friendly service

ConsLack of online facilities

I currently have a mortgage, home insurance and ISA with Britannia. All of these are available at very competitive rates, with the mortgages offered often featuring in "Best Buy" guides. The branch network is constantly expanding and I have found the customer service there to be excellent without...

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Not for me

ProNone

ConsUnprofessional

Well done Britannia Building Society in Westbury-on-Trym, Bristol UK for ruining my eight year old daughter’s first attempt at opening a savings account. The dismissive attitude, incompetence and rudeness of counter staff left my daughter open mouthed. When I asked to speak to the manager they...

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Excellent

published 06/12/2008

in response to moogy. your a complete loser the brittania is the tops as regards to building societies here in the british isles. it doesnt have to listen to thier share holders because the company is owned by thier own savers. i notice that your views as regards to recomendations. i suggest that you go some where else and keep your stupid remarks to yourself. brittania are one of the top building societies we have in this country. remembe that

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Product Information : Britannia Building Society

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Listed on Ciao since: 30/11/2000