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Reviews - Britannia Rescue

Tel: 0800 591 563; Website: http://www.britanniarescue.com/; Details: FREE European cover with Deluxe; No extra charge for older cars; Vulnerable members get priority service Over 3000 breakdown profes...

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Excellent

“Rescue me”

published 09/05/2001

Very efficient; brilliant customer care; reasonabl...

None

Britannia Rescue may be one of the least well known of the breakdown organisations, and they obviously have much smaller marketing budgets than the AA or RAC, but what they lack for in size they make up for in quality. ~ THE COMPANY ~ Britannia Rescue is owned by the Civil Service Motoring...

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Excellent

“Midget Power To The Rescue”

published 29/08/2001

a good solid professional Organisation

NONE

I am moved to writing this because in so many of my ops I believe that credit must be given when it is deserved, and in the case of Britannia Rescue I am firmly of the opinion that they are one of the most under rated Roadside Assistance/Rescue organisations in the UK....We've been voted Road...

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Excellent

“Simply the best”

published 24/09/2003

Great service,prompt response,good value

found none in nearly 20 years

I have been with britannia rescue for nearly 20 years and in all that time i can honestly say they have never let me down when i have needed them which in the early years due to me running old bangers and dodgy motorbikes was probably a couple of times a year. The longest i have ever waited for...

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Excellent

“Britannia Rescue”

published 27/02/2001

Fast Reliable Rescue Service

None

I have been a member of BRITANNIA RESCUE for the last ten years. I have had new cars in the last ten years until August last year when my Skoda Octavia was written off following an RTA and had never needed BRITANNIA RESCUE's services. In November my brother gave me a Vauxhall Astra (F Reg). The...

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Excellent

“Reliable Britannia Rescue”

published 08/06/2001

cost, speed of response, helpful telephone staff a...

Nothing I can think of.

I took out Britannia cover many years ago and was drawn to them by recommendation by a family member. I liked that I could cover the car, regardless of driver,rather than covering the driver. Over the years, I have changed vehicles and covered more than one vehicle on the same policy when I have...

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Excellent

“To the rescue”

published 21/09/2001

Security and total peace of mind.

none that i've found.

10 years with no cover and numerous breakdowns I asked friends where the best value for money could be found. I tried another organisation and felt patronised and disillusioned. Then a friend recommended Brittania. For less than £90 I ended up with prompt reliable cover fully comprehensive...

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Excellent

“I'm not driving in my car.”

published 12/01/2008

See text.

See text.

Stating the obvious first, this review is on the Brittania Rescue breakdown service. Owned by the Civil Service Motoring Association, it is onnly possible to become a member if you work for some local government services. However, that said close family members (but no other relatives) can join...

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Excellent

“PROMPT AND EFFICIENT”

published 06/02/2001

EFFICIENT, CURTEOUS

none

I am fairly new to this ciao thingy but from reading other peoples opinions i see it as all about, if you get good service from a company or equally bad service ,tell your fellow ciao friends about it. Well here goes i have been a member of Britannia rescue for about 10 years and never had to...

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Excellent

Uses 'local' garages, different types of cover to ...

None

I've been a member of Britannia Rescue for over three years, having previous been in the AA. I've called Britannia out five times in the three years and every time the service has been faultless. 1) Broken wipers during servere storm and local floods; came within the hour, with a phone call to...

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Excellent

“MY KNIGHT IN SHINING ARMOUR!”

published 19/11/2004

SUPER FAST-COURTEOUS-SUPERB VALUE FOR MONEY

NONE, ZIP, ZILCH, ZERO

I joined Britannia because I worked for the civil service, we got preferential rates. I began driving with a couple of old bangers, the usual story, and felt I needed the protection and back-up of breakdown cover. It was great value for money, and for a couple of years I was lucky enough to have...

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Excellent

Very good service

err nothing

I have been with Britannia Rescue for 3 years and have called them out 4 times. Each time they got to me in about 45 minutes which was good. The phone customer service is very good and helpful. Each time I have had a callout, they seem to use the best recovery agents in the area as each mechanic...

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Not for me

published 08/02/2009

I am recently disabled , We woke up Sunday am to find the car my wife drives to get us about had a flat tyre outside our house,on ringing Brittania to ask for help they said we did not have Home Start. We had every other part of their cover and had been with them for many years(having left the AA thro' bad service),but they were Totally Unable to Offer us any Help,we even offered to pay for Home Start there and then but They would Not HELP!!.We have now Cancelled our Membership and I WOULD NOT RECOMEND THIS COMPANY TO MY WORST ENEMY

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Excellent

“Britannia Rescue”

published 26/06/2006

Cheap, fast, reliable

None

Having only recently joined Ciao i notice that there are no recent reviews for Britannia so thought it was time one was added. I joined because as a civil servant i got a cheap deal, but the service has surprised me and I can't see me leaving for one of the other main stream providers unless they...

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Not for me

Responded in reasonable time

No interest /ability in geting the car going.

The above summarises the reponse to my vehicle stopping due to running out of fuel, due to a faulty fuel guage. There was from the ouset no interest ( or ability?) in diagnosing the problem. The car was transported to a garage , which charged £100+ to work out that the car had run out of fuel and...

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Not for me

“Slow response times”

published 27/10/2009

price

do not bother to check that their contractors can ...

Joined Brittania through CSMA as price was good. Used them twice in 2 years and each time they took 2 hours to arrive. Both breakdowns were in populated areas which were easy to get to and neither were in peak breakdown periods. Problem seems to be that they use contractors who basically will lie...

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