I am moved to writing this because in so many of my ops I believe that credit must be given when it is deserved, and in the case of Britannia Rescue I am firmly of the opinion that they are one of the most under rated Roadside Assistance/Rescue organisations in the UK....We've been voted Road ... Read review
Advantages: a good solid professional Organisation Disadvantages: NONE
...and in the case of Britannia Rescue I am firmly of the opinion that they are one of the most under rated Roadside Assistance/Rescue organisations in the UK....We've been voted Road Rescue 'Best Buy' for the 4th consecutive time by the UK's leading consumer testing magazine - and the following pages show you why.
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I have been a member since 1986 when I joined through working for the Local Government and being ... ...RNLI are Affinity Partners with Britannia Rescue - and in turn this gives discounts if you are a member of Unison or the RNLI. Existing members of Britannia Rescue can also earn bonuses ( £10 shiopping voucher) by signing up their friends...
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Cover starts from just £5.35 per month.
· No penalty charge for cars over 10 years old.
· FREE cover when you're travelling in the Republic of Ireland. ... more
I am moved to writing this because in so many of my ops I believe that credit must be given when it is deserved, and in the case of Britannia Rescue I am firmly of the opinion that they are one of the most under rated Roadside Assistance/Rescue organisations in the UK....We've been voted Road Rescue 'Best Buy' for the 4th consecutive time by the UK's leading consumer testing magazine - and the following pages show you why.
o0o
I have been a member since 1986 when I joined through working for the Local Government and being a member of Unison, they were fairly small then, but the membership fees were well worth it, a mighty package of included services for a small membership fee, I understand over the last few years they have managed to sign up 550 Agents nationwide who in turn guarantee its members the best possible Nationwide service.
UNISON and the RNLI are Affinity Partners with Britannia Rescue - and in turn this gives discounts if you are a member of Unison or the RNLI. Existing members of Britannia Rescue can also earn bonuses ( £10 shiopping voucher) by signing up their friends...
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Cover starts from just £5.35 per month.
· No penalty charge for cars over 10 years old. · FREE cover when you're travelling in the Republic of Ireland. · 24-hour Service with a FREEPHONE number. · Call Centre is staffed by expert controllers · Each call is handled throughout by the same controller. · They have a network of independent garages. · Over 550 Agents and 3000 mechanics Nationwide belong to Britannia · Agents are hand picked and continuously assessed by Britannia Rescue. · Average call out time is just 33 minutes · Priority given to anyone in a vulnerable situation.
In 5 years I have used them once, and they were brilliant, they came to my rescue where Renault left me high and dry under a Renault warranty, Britannia got to me in about 20 mins which was excellent considering I was on the M65 in the middle of the day, it took a further 30 mins to organise a transporter vehicle to get me and my car home, Britannia took care of the whole thing, even phoning my wife at work for me to let her know where I was and that I was OK..
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If you are having problems with your current motoring organisation and are looking for a better alternative, you really could do a lot worse than consider Britannia Rescue, for me they are the No 1 Motoring organisation in the UK and my 4th Emergency service...
If you want to know more about them, you'll find them http://www.britanniarescue.com~~~~~0o0o0o0~~~~~
Advantages: Very efficient; brilliant customer care; reasonable prices Disadvantages: None
Britannia Rescue may be one of the least well known of the breakdown organisations, and they obviously have much smaller marketing budgets than the AA or RAC, but what they lack for in size they make up for in quality.
~ THE COMPANY ~
Britannia Rescue is owned by the Civil Service Motoring Association (CSMA) which is a private, non profit making leisure and motoring organisation. (Membership of the CSMA is limited to those who currently work or ... ...a CSMA member to join Britannia but as you will see from the price information below CSMA members do receive significant discounts. If you are thinking about joining Britannia my advice is to check first to see whether you are eligible to join CSMA. CSMA membership costs £15 per year and you will save more than this on the discounts from your first years membership of Britannia Rescue. To check to see if you are eligible to join CSMA you can visit ...
heneghan 09.05.2001
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Ciao members have rated this review on average: very helpful Review of Britannia Rescue
Advantages: Great service,prompt response,good value Disadvantages: found none in nearly 20 years
I have been with britannia rescue for nearly 20 years and in all that time i can honestly say they have never let me down when i have needed them which in the early years due to me running old bangers and dodgy motorbikes was probably a couple of times a year.
The longest i have ever waited for assistance was 35 minutes on a cold frosty boxing day a number of years ago when i totalled my motorbike into the back of a lorry.The shortest wait was amazingly ... ...a pint Britannia rescue is owned by the CSMA which is the Civil Service Motoring Association and they have offered their services to the general public since 1984 and now have over 400,000 members.
They dont have their own vehicles but use local agents and have over 550 of them up and down the country and cover the whole of the uk and Republic of Ireland.
I have also been a member of the rac in the past whose service in my experience leaves a lot ...
smudger1964 24.09.2003
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Ciao members have rated this review on average: very helpful Review of Britannia Rescue
Advantages: price Disadvantages: do not bother to check that their contractors can really attend in times they give
Joined Brittania through CSMA as price was good. Used them twice in 2 years and each time they took 2 hours to arrive. Both breakdowns were in populated areas which were easy to get to and neither were in peak breakdown periods. Problem seems to be that they use contractors who basically will lie about how quick they can get there so they get the job. each time I was told help would arrive within the hour, but Brittania don't check with customer ... ...them twice each time. They subsequently sent me a satisfaction form to complete but failed to respond in any way to my comments regarding service. I did not renew for a third year as I see no point in saving a few pounds if they are so poor when you actually need them ...
famicon 27.10.2009
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Review of Britannia Rescue
Advantages: Fast Reliable Rescue Service Disadvantages: None
...have been a member of BRITANNIA RESCUE for the last ten years. I have had new cars in the last ten years until August last year when my Skoda Octavia was written off following an RTA and had never needed BRITANNIA RESCUE's services. In November my brother gave me a Vauxhall Astra (F Reg). The car has not been particularly reliable and has broken down several times. I managed to coax the engine back into life on several of these occaisions (I used ... ...these occaisions I called out BRITANNIA RESCUE and on all four occaisions they arrived fairly swiftly 15 minutes minimum and 45 minutes maximum (far quicker than the 4th emergency service when I was a member in the 80s, the average time then being2 to 3 hours!). On two occaisions I had to be recovered to my home and the other two occaisions I managed to carry on with my journey without any further problems. The guys who recovered me were all very ...
sadcrab 27.02.2001
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Ciao members have rated this review on average: helpful Review of Britannia Rescue
Advantages: cost, speed of response, helpful telephone staff and drivers, nothing too much trouble. Disadvantages: Nothing I can think of.
I took out Britannia cover many years ago and was drawn to them by recommendation by a family member. I liked that I could cover the car, regardless of driver,rather than covering the driver. Over the years, I have changed vehicles and covered more than one vehicle on the same policy when I have owned classic cars. Britannia don't have restrictions on age of vehicle, to my knowledge. Cost was the other factor important to me - cheaper than the competition.
... ...have had no problem with Britannia because they use local contractors, rather than their own fleet vehicles.
I don't have the homestart option, though I have been recovered to my home on more than one occasion at night with agreement that Britannia will come out again the next day to my home to transport me to a garage - something I think is great customer service.
I have introduced other family members and get £5 off next year's premium for doing ...
DarrenMoore 08.06.2001
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Ciao members have rated this review on average: helpful Review of Britannia Rescue
Speed Of Response
Cost
Level Of Cover
Customer Service
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Advantages: None Disadvantages: Tend to leave folk stranded
, asked if he could assist, I said that I wasn't a member, he asked me if I would be prepared to join and I said yes, he then towed me to the next service area, sorted the problem which was the points, I joined the AA with full recovery and he got a well earned Breakfast and cuppa out of me...
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The Moral to this storyis... Never put off til tomorrow what you can do today, it was of course my fault that I hadn't rejoined the RAC despite the intention to do so, but for a lapse of less than 24 hours I think they were mean, and if this is the way they treat their members, then I am glad I am now a member of BritanniaRescue, what happened to the AA..well they got too expensive..but their service was excellent! ! ...
Dalesman 29.08.2001
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Ciao members have rated this review on average: very helpful Review of RAC
Ever since I've been driving I've had breakdown cover and I've always made good use of it (I used to be a world champion at locking my keys inside the car!). This cover has always been with BritanniaRescue who have always provided me with an excellent service. The longest I have waited in 13 years of motoring is 45 minutes, and once I got a recovery within 10 minutes when I locked my keys in the car and explained that the roads were due to be closed for a carnival. That’s before I called the RAC though.
~~~ Free Cover ~~~
I'm with the RAC because the cover came free for a year when I purchased a new car. I have often relied on breakdown recovery services to get me out of trouble and as I already mentioned I have always got excellent service. I did however think it was an unnecessary expense to pay for cover when I had this ...
KathrynE 18.05.2001
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Ciao members have rated this review on average: very helpful Review of RAC
Advantages: Large Network of Patrols Disadvantages: In our experience, bureaucratic, officious, and unhelpful.
The new motto of The Automobile Association Limited seems to be "You've Got AA Friend," and their website says, "Hello, how can we help you today?" Where were all those smiling faces when we actually needed their assistance?
My wife has had coverage with the AA since 2003, when we moved over from the RAC after reading an article in Which? magazine. The article said: "BritanniaRescue and the AA had the best rating for the courtesy of their staff - over 80 per cent of their members said they were very satisfied with they way their calls were dealt with. Yet again, the RAC came out near the bottom of the pile. Just 48 per cent of callers were very satisfied with the service."
Early on July 26 2005 two of our farm colleagues headed off from sunny Worcester in our Vauxhall Brava, towing a trailer with an Aberdeen Angus steer bound ...
CraigWalsh 01.08.2005
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Ciao members have rated this review on average: helpful Review of AA
Tel: 0800 591 563; Website: http://www.britanniarescue.com/; Details: FREE European cover with Deluxe; No extra charge for older cars; Vulnerable members get priority service Over 3000 breakdown professionals on call 24/7; Voted a 'best buy' by the UK's leading consumer testing magazine
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