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Midget Power To The Rescue

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5 Aug 29th, 2001 

29 Ciao members have rated this review on average: very helpful

Advantages:
a good solid professional Organisation

Disadvantages:
NONE

Recommendable Yes:

Detailed rating:

Speed Of Response

Cost

Level Of Cover

Customer Service

Dalesman

Dalesman

About me:

I am so busy at the moment, been travelling a lot (Europe, South Africa & Canada), I simply dont hav...

Member since:15.08.2000

Reviews:166

Members who trust:67

I am moved to writing this because in so many of my ops I believe that credit must be given when it is deserved, and in the case of Britannia Rescue I am firmly of the opinion that they are one of the most under rated Roadside Assistance/Rescue organisations in the UK....We've been voted Road Rescue 'Best Buy' for the 4th consecutive time by the UK's leading consumer testing magazine - and the following pages show you why.


o0o

I have been a member since 1986 when I joined through working for the Local Government and being a member of Unison, they were fairly small then, but the membership fees were well worth it, a mighty package of included services for a small membership fee, I understand over the last few years they have managed to sign up 550 Agents nationwide who in turn guarantee its members the best possible Nationwide service.

UNISON and the RNLI are Affinity Partners with Britannia Rescue - and in turn this gives discounts if you are a member of Unison or the RNLI. Existing members of Britannia Rescue can also earn bonuses ( £10 shiopping voucher) by signing up their friends...

~~~o0o~~~

Cover starts from just £5.35 per month.

· No penalty charge for cars over 10 years old.
· FREE cover when you're travelling in the Republic of Ireland.
· 24-hour Service with a FREEPHONE number.
· Call Centre is staffed by expert controllers
· Each call is handled throughout by the same controller.
· They have a network of independent garages.
· Over 550 Agents and 3000 mechanics Nationwide belong to Britannia
· Agents are hand picked and continuously assessed by Britannia Rescue.
· Average call out time is just 33 minutes
· Priority given to anyone in a vulnerable situation.


In 5 years I have used them once, and they were brilliant, they came to my rescue where Renault left me high and dry under a Renault warranty, Britannia got to me in about 20 mins which was excellent considering I was on the M65 in the middle of the day, it took a further 30 mins to organise a transporter vehicle to get me and my car home, Britannia took care of the whole thing, even phoning my wife at work for me to let her know where I was and that I was OK..

~~~o0o~~~

If you are having problems with your current motoring organisation and are looking for a better alternative, you really could do a lot worse than consider Britannia Rescue, for me they are the No 1 Motoring organisation in the UK and my 4th Emergency service...

If you want to know more about them, you'll find them http://www.britanniarescue.com

~~~~~0o0o0o0~~~~~


 

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Comments about this review »

barbie69 10.03.2004 18:00

I'm looking round for Breakdown cover at the moment as I've just passed my test this year. Will definitely give this a look! Thanks, Erica :)

Prof1 28.01.2004 18:06

Many thanks. An interesting read. Glad you've had a positive experience with this breakdown cover.

silver40 11.08.2003 10:30

I liked your op it covered the breakdown service very well. I have been in the CSMA for about 40 yrs and joined Brittania almost as soon as it started. I have used it a few times and the service was excellent about 20 mins seems to be averageresponse time. My sons were included and having older cars used it more than I did and they were very pleased. Including my sons was the best thing I did as I wasn't called to tow them back or take the jump leads at some unearthly hour.



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