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Reviews - British Airways

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Super

Large company

Would you like people shouting at you..?

Well...where do I start? How about the beginning... I worked for British Airways for nearly two years, at Heathrow, Terminal One. My job was that of Customer Service Agent (CSA) and I checked in passengers and also boarded flights for both international and domestic flights. BA is a very good...

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Collegues

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Excellent

They employ a lot of placement students and have done for several years so are really geared up to helping you get the most out of your time there. In terms of the work (I was in an IT support team along with another placement student), I was given plenty of responsibility and treated the same as...

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Good

“British Airways”

published 08/09/2008

staff travel

Too many things can go wrong and lack of proper tr...

Having worked in the customer relations side department for just over a year, I gained a great insight into what the company can do wrong and how they can get it right. Dealing with predominantly post travel issues, I found that the majority of problems for passengers were around luggage, in...

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Excellent

“Second to none airline!”

published 23/12/2007

Great service in a crisis

nothing at all

GREAT AIRLINE!!! I've been flying with british airways now for about 4 years. In that time i've had nothing but second to none service, the staff are so nice and helpful. For some reason the media (especially BBC news) hate britih airways, if something happens within the airline industry the...

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Super

“FLYtastic”

published 07/02/2001

excellant customer service

? none

i think British Airways is absolutely fantasic! Their range of flights and planes are truly amazing, and the customer service they offer is truly outstanding. They offer many different services, including economy, business and first class. Even the economy class - which is the most popular, is up...

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Excellent

“Fly BA Always”

published 05/07/2005

Reputation, timing, variety, destinations

None that I found so far

I think that British Airways are excellent. I have had the pleasure of flying with the airline on many occasions on long haul and domestic flights. Each time I have found that the service has been exceptional and second to none. If I had a choice of airline I would always fly BA over any other. I...

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Range of duties
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Collegues

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