British Gas Homecare

...don't have the money. Well British Gas have solved this problem for me and I must say their Homecare cover is very good value for money and has more than paid for itself over the past two years. I have had problems with all three of the main things that run in the house, Central Heating, Plumbing and Electrics and for a monthly payment of £25.99 a month I don't have to worry about paying out for any work should these develop problems. Below I will ...
...sewage pipe outside. After ringing British Gas to use my cover they sent someone out the same day but he was unable to locate the blockage so a camera was called out. It was found to be concrete debris god knows how it got down there but it was cleared at no cost and no excess to pay to me.
I found out from the man who carried out the work that it would have cost me over £800 had I not had the cover PHEW.

Electrics
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I am sure we all know how much it can cost if we have to call a plumber out or if we have a problem with the central heating it can run into £1000's of pounds and can have serious health implications if left unchecked because you don't have the money. Well British Gas have solved this problem for me and I must say their Homecare cover is very good value for money and has more than paid for itself over the past two years. I have had problems with all three of the main things that run in the house, Central Heating, Plumbing and Electrics and for a monthly payment of £25.99 a month I don't have to worry about paying out for any work should these develop problems. Below I will explain my experience of the main problems I have had over those two years I will only use an example for each but have called them out on many occasions and they have made a yearly visit to us to do a service included in the cost on the central heating and boiler.

The plumbing cover is for all leaks and blockages and includes all materials used to repair the problem. We had a problem where our downstairs toilet had become blocked, I had tried clearing it but the blockage we later found out was in the sewage pipe outside. After ringing British Gas to use my cover they sent someone out the same day but he was unable to locate the blockage so a camera was called out. It was found to be concrete debris god knows how it got down there but it was cleared at no cost and no excess to pay to me.
I found out from the man who carried out the work that it would have cost me over £800 had I not had the cover PHEW.

After a first visit to check all your electrics are safe they will cover you for all your wiring and sockets in the house as well as the fuse box. I had a problem where my fuse box kept cutting out and after a call to British Gas they sent someone out the next day to check it over. It turned out that a socket had gone faulty and they simply replaced the socket for me not a hugely expensive job but then electricians are not cheap nowadays and this saved me about £200.

They will also after an initial check cover your boiler and central heating system which includes na yearly service on your boiler vital for preventing problems and any build up of carbon monoxide which can be deadly. Last winter our radiators stopped working and we called British Gas to see if we were covered and yes we were, the following day someone came around and checked it all out identifying the problem in minutes and replacing the pump that runs the system. This work alone as well as call out would have cost us in excess of £300 and that's erring on the lower end of a call out.

Our house insurance covers all occurrences when it comes to appliances so we did not add this to the policy but for about £15 a month you can also cover all of your appliances for parts and labour, this if you don't already have cover and have appliances over a year old can be invaluable and save you an absolute fortunes especially with things such as washing machines and fridges.

I must say that British Gas customer service when it comes to Homecare is great you are answered on the phone within a couple of minutes at the most and call outs are very quick and relatively trouble free. The cover is extensive and you will be surprised at just how much is covered within a policy with no clauses that I have come across so far. They do a regular yearly service on your boiler to ensure safe running which in itself would set you back a good few quid should you get someone in to do it. I general check of all the house is carried out if you take out the full policy as I have for Plumbing, Central Heating and Electrics and if it is found that any are faulty they will not cover until it is put right which is fair enough. He people that have attended the call outs have always been quick, reliable and polite always seeming to identify the problem very quickly and professionally.

The Homecare website is really good and shows you exactly what is covered on each policy using very handy and detailed diagrams, you also have a huge wealth of information to help diagnose possible problems yourself and advice on energy saving and DIY. All this information is very easy to use find and if you have any further questions you have a FAQ section and an email service for further advice. A full contact list is also available on the site should you need to book a call out and all call outs are free of charge with no excess to be paid even if all is found to be well. If you sign up you can also get £250 off the cost of a new boiler and it will be fitted and supplied by British Gas giving you that extra peace of mind knowing that they have supplied and are responsible for it's maintenance.

Overall British Gas Homecare is a very cheap and reliable service which will save you a fortune in the long run not to mention extending the life of your boiler through servicing. I have had no problems at all with the service and would recommend it to anyone who is not covered and worries about house repair costs when it comes to the above utilities. Their customer service is surprisingly good considering some of the stories I have heard and call out times are super quick with each call being treated as very important. I hope this review has been informative and if you have any further questions please feel free to comment and I will get back to you.

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