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22 Reviews

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I've been out of work for just over two years but have been working as a volunteer for eight months in an admin role for a busy transport company. I decided to register online with Brook Street... more

User Reviews

for Brook Street - Recruiment Agency

Rating Summary based on 22 reviews

  • 5 Stars
    1
  • 4 Stars
    6
  • 3 Stars
    1
  • 2 Stars
    4
  • 1 Star
    10

Detailed rating

  • Consultant feedback time
  • Customer service
  • Flexibility of office hours
  • Office personnel/Consultants
  • Quality/Suitability of job offers
  • 2.3
  • 2.8
  • 3.1
  • 2.8
  • 2.7
  • 80 of 80 Ciao users found the following review helpful
    Picture of nickyct

    Level 6 nickyct

    Member since 05/01/2005

    Reviews written: 118

    User recommends the product

    Advantages Advantages Flexibiltiy. Better rates of pay. Less responsibility. More variety.

    Disadvantages Disadvantages Some resentment on placement. Non-refund of petrol/police check costs. Office Politics and dissorganisation.

    I recently read a relatively negative review of Brook Street (or simply BS as it is more commonly known) recruitment agency by LucieS1984. After reading about her experiences I decided I should give mine in contrast. BS are a national recruitment agency and with 55 locations across the country you can find them on most high streets. I have been working for BS Social Care on a Part-time basis while I am studying for my self-funded PhD in Newcastle Upon Tyne for just shy of two years now. On average I work about 20 hours a week, but this can very significantly from nothing one week to 35 the ... more
  • 111 of 111 Ciao users found the following review helpful
    Picture of Lucie_S1984

    Lucie_S1984

    User doesn't recommend the product

    Advantages Advantages Easy & Quick Registration, Pleasant Staff!

    Disadvantages Disadvantages Delay in Payment, Jobs aren't Great!

    I think students must be the only category of people who actually work during their holidays - I mean the typical definition of a holiday almost always involves relaxation, having a lie in, taking some time off, etc. but for students this doesn't quite apply! Returning home from University in June for the summer I was handed a CV by my parents (who'd kindly adjusted my somewhat half hearted attempt to do my own), a list of local agencies and sent off into town to register with some temping agencies. It was either that or get a local bar job and well, working long hours while other people ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of anjib

    anjib

    User recommends the product

    Advantages Advantages I find they have quite a lot of work, rates of pay are not bad and you know exactly what you are getting

    Disadvantages Disadvantages temping isn't for everybody

    Once again, I find myself trawling around the temping agencies in Coventry and signing on with some of them and handing out my CV left right and centre. I had a career break to bring up my family, and now Adam has started school full time I want to have a few hours a week work as I don't want to be at home all day, will only sit on the computer all day and not do any housework, so may as well get paid for the pleasure. I only want to work school hours during term time, so I am quite limited as to the placements that I can go out on. I have temped twice before (2 separate periods in my life) ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of MrSanguine

    MrSanguine

    User doesn't recommend the product

    Advantages Advantages None that I can think of

    Disadvantages Disadvantages I feel I was misled and that it is not a trustworthy company.

    I was contacted by a member of the Brook Street Agency to see if I would be interested in a position they had come across that seemed a good match to my C.V which they had come across on a local job site. Having never had much success with agencies in the past, having always ended up finding a position myself before any agencies came through with any interviews (I am in a very specific industry), I am naturally a bit cynical of recruitment agencies. As such I told them from the start that I was interested in the specific position they wanted to put me forward for, but I was not interested in ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of Seagreen

    Seagreen

    User recommends the product

    Advantages Advantages Friendly staff, actually gave me work (unlike some temp agencies)

    Disadvantages Disadvantages Took some time to call me with work - not great for students wanting holiday work, they'd be back at uni! Or for anyone who needs money quickly.!

    Over a year ago, I had just returned from my gap year, and was very, very poor. I decided to sign up with some temping agencies, while I searched for a permanent post. *Yes, I know, it took me long enough to get around to writing this review - I've only just discovered that Ciao includes recruitment agencies!* I temped for a few months with another agency, which stopped giving me work. So I decided to look for another agency. Brook Street is obviously a national chain, readers might have heard of them. I registered with the Brighton branch, there is one in Haywards Heath as well. I felt like ... more

Questions

for Brook Street - Recruiment Agency
  • koreancupcakes 29/4/2012 21:08:11

    what are the registration requirements for working with young people 13 to 18 adolescents in youth work

    Question status

     Open
  • koreancupcakes 29/4/2012 21:02:16

    what are the requirements when registering to work with young people 13 to 18 year olds

    Please use a maximum of 450 characters.

    Question status

     Open

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