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Member since:25.03.2010

Reviews:1

Quote-start

Unit Has a Major Flaw

Quote-end
25.03.2010

Advantages:
Great Fax

Disadvantages:
Answerphone feature is pointless

Recommendable No:

Detailed rating:

Picture quality

Speed

Reliability

Ease of use

Value For Money

Range of extra features / functionsGood

Ease of InstallationGood - quick to install

DesignGood

Manufacturer SupportGood

Instruction manualVery useful

1 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. TheHairyGodmother

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We purchased the 1560 Brother fax based on other reviewer’s experiences. However we found this unit to have a major problem. As a business user we required a robust fax and answer phone.

The fax works very well and generally the machine is well laden with features. Now the problem. When the machine is set to Fax/Tel using the internal TAD, the answer phone take approx 5-6 second to cut in. This is a major problem as experience tells us that nearly all callers hang up as they think the line has gone dead. The delay is much too long.

On reporting this problem to Brother, they said the setting could not be changed stating the unit was primarily designed as a fax with the answer phone as an additional feature.

I’m now missing valuable calls and callers are not leaving messages. As a business this is unacceptable. We’ll be sending the unit back as this is a fundamental problem which is costing us lost revenue.
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Product Information »

Manufacturer's product description

Brother is committed to providing exceptional value for customers by utilizing its accumulated technology and know-...

Environmental parameters

Min Operating Temperature 10 °C
Max Operating Temperature 35 °C
Humidity Range Operating 20 - 80%

Manufacturer warranty

Service & Support 3 years warranty, 1 year warranty
Service & Support Details Limited warranty - 3 years, Limited warranty - 1 year

Show all Product Information

More reviews »

Brother FAX-1560 - review by yassarikhan786

Quote-start Very Reliable Brother Quote-start

very helpful

Brother FAX-1560 - review by HelenMK

Quote-start Answerphone is usless Quote-start

somewhat helpful

Review Ratings »

This review of Brother FAX-1560 has been rated:

"somewhat helpful" by (100%):

  1. TheHairyGodmother

The overall rating of a review is different from a simple average of all individual ratings.

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